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Formswift.com

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Formswift.com Reports & Reviews (2)

- Pittsboro, NC, USA • May 28, 2024
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On Sund May, 26, 2024, I placed a trial order for $1.95 for a business plan template. After ordering the trial business plan template, 2 pending charges from Door dash totaling $46.76 and a pending charge to T-Mobile prepaid of $16.60 was made to the debit card used. I called the bank and cancelled the debit card. Now, I am watching to see if the pending charges actualize.

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The website offered a 7 day free trial for a PDF edit software. When I entered my financial information it clearly stated no charges would be made until the end of the 7 day free trial unless canceled. After 30 minutes I realize the site was not what I was looking for so I cancelled the 7 day free trial. My account was charged immediately. Funds were on hold from 2/9/19. As the charge was not reversed on the next business day so I called. I was told that they would refund the money. When asked why the charge was made for a 7 days free trial, I was told that I have to call to request a refund. I explained this is not a free trial and the website clearly stated no charge would be made until the end of the 7 days. Having to call to request a refund was not stated on the website.

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