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Rosemount Financial Services

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Rosemount Financial Services Reports & Reviews (2)

I filled out an application online for a personal loan.

I got a call and an email from a woman named Samantha West saying that I had been approved for the loan. everything seemed to be professionally done at this point. She stated that I was approved but since my credit score wasn't quite near where it needed to be I would have to do one of 3 things. The first option was to get a co-signer, the second was to use my car for collateral and the third was to make a one time deposit that would equal 3 payments on the loan. This sounded reasonable to me so I chose option 3 and paid them $450.00. I was then emailed the contract for review and to sign. I used an online application called DocuSign to sign and formalize the contract. Samantha called me back to go over the contract and answer any questions I had. I was then told to either fax or email the signed contract back. Samantha then stated that the legal department would have to review the contract one last time and if everything was done correct I would receive the money within the next five hours. She said worst case scenario by 9:00am the next morning. nothing was deposited so I called Samantha. She told me that the funds should have been deposited and that she was going to get in touch with the legal department and find out what was going on. She called me back and said that the reason I did not receive the funds was because I didn't pay the tax on the loan. I said I had never heard of taxes on a loan. interest yes but no taxes. She then had me pull up the contract and she pointed out to me where it stated that I would be responsible for the tax and that I had to send them $550 in order to have the funds released and deposited into my account. stupidly I did. still no deposit. I was then told there were broker fees of $750! I knew then that there was something terribly wrong. I told them I wanted to cancel the whole thing and demanded all the upfront "fees" I had sent to them be returned to me. I went back and forth with her and another woman named Rebecca Chandler and was assured they would refund the money I initially put down but it would be 30 days. 30 days has long come and gone and still nothing.

now their phone just rings busy and the only email address I had comes back as undeliverable.

- Mesa, AZ, USA

I filled out an application online for a personal loan. Everything was professionally done appea.3 up. A woman named Samantha called me in regard to my application and their to discuss my options. She stated that that I was approved but since my credit score wasn't quite near it needed to be I would have to do one of 3 things. The first option was to get a co-signer, the second was to use my car for collateral and the third was to make a one time deposit that would equal 3 payments on the loan. This sounded reasonable to me so I chose option 3 and paid them the amount of 516.00. I was then emailed the contract for review and to sign. I used an online application called docusign to sign and formalize the contract. Samantha called me back to go over the contract and answer any questions I had. I was then told to either fax or email the singed contract back. Samantha then stated that the legal department would have to review the contract one last time and if everything was done correct I would receive the money within the next five hours. She said worst case scenario by 9:00 a.m. The funds were never deposited so I called Samantha. She told me that they should have been deposited that she was going to get in touch with the legal department and find out what was going on. She called me back and said that the reason I did not receive the funds was because I didn't pay them the 9% sales tax on the loan. I said there is no such thing as sales tax on a loan that there's interest but no sales tax. She then had me pull up the contract and she pointed out to me where it stated that I would be responsible for the sales tax and that I had to send them 900.00 more dollars in order to have the funds released and deposited into my account. I knew at this point that something was wrong and I had been scammed. I went back and forth with her and she said they would refund the money I initially put down to secure the loan in 30 days. Bull.

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