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(855) 522-7663

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(855) 522-7663 Reports & Reviews (13)

• Apr 27, 2024
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Received a letter stating the application I applied for needed additional information (govt issued photo ID). Had a number to call with application number that is NOT part of capital one

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- Wichita, KS, USA • Apr 15, 2024
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I was contacted via voicemail by Donna from Capitol One requesting a call back to verify a credit card application at 1 855 522-7663. She requested the reference number (given twice) be referred to when calling. One week later, I received a letter what looks like official Capitol One letterhead, dated the same day the voicemail was received - April 8, 2024 requesting for information to complete the credit card application. The letter requested the following documents be sent via mail (PO Box 31290, Salt Lake City, UT 84131-0290) or fax (1-844-456-4558): Government-issued photo identification for my husband; The Social Security number (SSN) or individual Taxpayer Identification Number (ITIN) for my husband; The Residential address for my husband. It also asked for his total annual income. It also outlined what type of documents would satisfy each required document. Their was a typo on the second page: Please gather all your documents and remember toY ...

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- Somerville, MA, USA • Apr 04, 2024
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The caller was Lisa I believe. She spoke a mile a minute! Calling from Capital One Fraud Team about a recent application. I have not applied for anything from Capital One so not sure if this is legit or not. If someone else did, then this is a legitimate call. She left the business hours and phone number of 855-522-7663 and the supposed application number. SUPER fast talker!

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- Sacramento, CA, USA • Apr 04, 2024
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Someone by the name Cornelius, called asking for a random person by the name “Donna B********” to verify a recent application for Capital One. They asked me to call back were admit on the vm to provide them the application number ********. They stated their business hours were Monday through Friday 8am -10pm and Sunday 8am-5pm.

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- Frederick, MD, USA • Mar 15, 2024
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Indian scammer claiming to be Capital One.

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• Jan 23, 2024
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Indicated credit card application could not be completed and copy of government ID required.

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- Woodbridge, VA, USA • Jan 05, 2024
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I received a letter with your letterhead, indicating my application for a Capital One Credit Card was declined due to their inability to verify information. The mailing address is: Capital One, PO Box 31294, Salt Lake City, UT 84131-2900. Phone: 855-522-7663. ******** ******

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- Whittier, CA, USA • Jan 05, 2024
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credit card application submitted by scammer using my name and address. I received a letter asking for more information in order to process the fraudulent application. I contacted the card issuing agency to report this application as fraud.

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- National City, CA, USA • Dec 27, 2023
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Preteding to be with Capital One. Phone number came up as capital one too.

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- Franklin, MA, USA • Nov 28, 2023
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I got a call and the caller ID said Capital One. The scammer pretended to be from Experian and because I had a good payment history they are offering to lower my APR. Also, they claimed to be the credit services company that issues all bank cards and that information is on the back of any of my banking cards for confirmation. They then asked what is my total credit card debt which is strange because Experian knows your entire credit history.

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• Jun 27, 2023
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My husband was sent a letter from a company that claimed they were Capital One, and that an application had been submitted, which they needed more information for. The addresses did not match one the letterhead and the envelope. The envelope was addressed as P.O. Box 85619, Richmond, Virginia and the letterhead was P.O. Box 31290, Salt Lake City, Utah. There was several Typo's in the letter. The phone number 855-522-7663 was not a legitimate phone number for Capital One. The envelope had a presorted stamp, but no meter number. The paper was not cardstock quality. I believe it was a phishing attempt to get more personal information.

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- Phoenix, AZ, USA • Jun 14, 2023
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Scammer left voicemail staring that I opened a credit card application and needed to call back.

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- Detroit, MI, USA • May 31, 2023
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Capital one card and said that I had request put in for a credit card and I didn’t so I said it was fraud and then the person name was Joe and his BFE 184 and they said that the address was PO Box 31290 Saint Louis, UT 84031-0090 and they called May 31 at 4:17 PM today Leaving a message

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