Sign in  

Achtak.com

Sharing is caring! Are you having problems with Achtak.com? Use ScamPulse to file a complaint.

Achtak.com Reports & Reviews (1)

- Tucson, AZ, USA

On a lazy Sunday morning, I was shopping for a pair of sandals on a Merrell site. When I realized that the site was out of my size, I did a Google search for the sandals and found them on page 1 of the Google search here http://www.achtak.com/sale/merrell-district-kempsey-slide-black-womens-casual/ />
I entered my size, and the site had the shoes in stock.

I proceeded to the cart, put my billing and shipping address, and selected "PayPal."

The site redirected me to my PayPal, and when I authorized the payment, I received a blank receipt marked Invoice to a LIHUAMING CO, Ltd, not Achtak.com. I received notification from PayPal that I’d made a payment to ???????? and that [blank] was being shipped to my PayPal billing address rather than the shipping address I’d given to the merchant.

I was never redirected back to the achtak.com site after the PayPal payment was processed. When I returned to the merchant site on my own (via a search for the same shoes), I saw the shoes sitting in the online cart awaiting payment and realized that the checkout process was via HTTP rather than HTTPS.

I entered the tracking number that the merchant provided on the PayPal invoice, and the merchant said that there was no order with that tracking number.

I notified PayPal, who said that as I authorized the payment and refused to refund my money. PayPal gave me an email address to request a copy of the documents they used in determining the outcome of the investigation. I sent a email to that address, and they responded with another message that said I needed to send a letter via the postal service to request a copy of said documents.

When I did not receive the shoes on the date committed by the merchant at purchase, I went into PayPal again, but they would not let me file a separate claim for non-receipt of goods, given they'd denied my claim for the unauthorized transaction.

I have since taken this up with my credit card company, which is disputing the charge, and have advised me to file a complaint with the BBB.

Best,

+1
Check fields!

Report Achtak.com


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Achtak.com Contacts

Achtak.com associated photos:


Website:

www.achtak.com

This website was reported to be associated with Achtak.com.



If you know any contact information for Achtak.com, help other victims by adding it!

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New