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AmazinglyCat

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AmazinglyCat Reports & Reviews (1)

- Racine, WI, USA

I ordered 2 fish products, to be specific 2 Crappie fish. These were advertised as MOTION fish or Dancing Fish. I called the phone number around 4-5 times, I got a busy signal immediately. I have tried contacting through Facebook and email. I have 2 orders, 1 of which I want to return for a full refund. They gave me 2 Crappie fish with 2 packages of Catnip and a cat nip little buddy. The fish didn't " Dance". So I wish to get my discount on my 2nd purchase that I ordered along with a few other items and thats all I wish to have. I WILL not be recommending this company to anyone else. They are not practicing good business.

I have tried to communicate through Facebook, email, calling and using Paypal. None of the following methods were responded to. I call and the phone gives a busy signal, I have tried 5 times to contact during business hours in California and still get no answers. I simply wanted to return the package I got from them that was incorrect to begin with, it was advertised as one thing on the website and got another product instead. Along with a little kitty catnip toy and 2 catnip bags for refill. I tried to contact the company that day, I have received a few facebook messages that doesn't solve the problem. I also was planning on returning the package I got, and I then ordered the correct items with a few other things. Which again I tried to use a coupon code provided through the Facebook message. They should have then made sure I got the information I need to return the items from purchase 1, and give me the discounts and expedite quickly the purchase 2. I currently have approx $150 that they have paid for their products that should have been returned and refunded.

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