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Fan Made Fits

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Fan Made Fits Reports & Reviews (60)

I'm being charged for something I don't want and I want it to stop. Please cancel my membership. I thought I cancelled this before. If I didn't, I would like to cancel now.

+1

Hi Kimyon!

We are sorry for any inconvenience!

We checked your account, and noticed that you have claimed our free shirt last 05/26 on Facebook, which also came with the 14 day free trial of our VIP membership. We received your email to cancel your VIP membership after the free trial ended, this is why you were still billed for the membership fee.

We already canceled your VIP membership as requested, and we will refund the membership as well.

If you need further assistance, please contact us through SMS or email; we are open 24/7

Text Us: (855) 701-0832
Email us: [email protected]

Thank you and have a great day!

I had money taken out for orders I didn't make please return my money.I didn't authorize for this to happen so again please put my money back on my card.I need that money for my valentines gift so please return it to me Iwould gladly appreciate it.the amount was for $8 and the second one was for $12.99

Hey Markus, thank you for reaching out. We would like to clear up the issue for your specific situation. However, we weren't able to locate an account using your name. Please contact our customer service.
Text us: (855) 701-0832
Email us: [email protected]
We are open 24/7 and will get back to you ASAP. Thanks for your patience and we look forward to assisting you.
Best,
Susan, Head Concierge

Fan Made Fits: I NEVER ordered anything from you after the very first order, yet you still charge me $12.99 each month and I NEVER receive anything from you, no matter what address I give you! I want an immediate refund for everything you took from me. ALSO, CANCEL THIS SUBSCRIPTION NOW. My email is [email protected]

+2

Hey Victoria,

We apologize for the inconvenience.

We checked your account and these monthly charges are for your membership fees which was thoroughly explained through email. Our membership is also explained upon placing the Cats T-shirt order; we also send an email before it gets renewed. We are sorry if this was missed.

Also, your concern has been resolved by our email support representative. Please check your inbox.

If you need further assistance, please contact us through SMS or email; we are open 24/7

Text Us: (855) 701-0832
Email us: [email protected]

Thank you and have a great day!

Please give me my money back! My money was taken out again when I have already paid the 2st time and I did not even order a 2nd time! I want a refund! And I also did not even sign up for a VIP so take me off!

+2

Hey Samantha,

We sincerely apologize for the inconvenience.

We'd really like to help but we are unable to locate an account using your name. For us to assist you further, I kindly ask for you to contact our customer service.

Text us: (855) 701-0832
Email us: [email protected]

We are open 24/7 and we will get back to you ASAP. Thanks for your patience and we look forward to assisting you.

I was charged 9.99 and was only supposed to be charged 4.99 and I want to cancel subscription and want a refund...I'm very ticked off and will take action if I'm charged anything more and nothing happens

Hi Stephen,

We apologize for the confusion.

During the promotion, we allow our winners to claim their prizes for the cost of shipping which is $4.99, and a 14-day trial of our membership.

The $3 processing and handling covers the manufacturing and payment processing. The additional $1.50 is for the 2XL up-size cost. Our design and printing team creates larger prints to make sure our larger-sized shirts are up to our customer standards. These charges are shown before check-out. So sorry if this was missed.

We completely understand your concern so we have cancelled your order and the refund for $9.49 will be processed.

Thank you for your patience and sorry for the confusion again.

Stop taking money out of.my acct.i did not authorize it.you owe me.28dollars.put the money back in my acct.

+1

28 dollars was taken out of my acct.i don't know who fanmadefits is I never heard of them.i need my money put back in my acct please.

+1

Hi Lillie, we apologize for any confusion.

We were able to locate your orders from our system and I can see that you claimed t-shirts from our online promotion. Here are the orders for your reference:

Order ID: 581219 - 12/06/2021
FMF-Pit Bulls Heart Black T-shirt New 2XL

https://track.firstmile.com/detail.php?n=9274890234816402209273

Order ID: 581211 - 12/06/2021
FMF-Pit Bulls Heart Black T-shirt New 2XL

https://track.firstmile.com/detail.php?n=9274890234816402209266

As you can see from the tracking links, your packages were successfully delivered on 12/15/2021.

For further inquiries and faster assistance, you may send us an email at [email protected].

Thank you and have a great day!

i just wanted to make sure my subscription was canceled. i do not want to be charged anymore. my email is [email protected]. Please cancel my subscription

Hi Katie,

We are saddened to see you go.

The VIP membership is fully cancelled so no future billings will occur.

Also, if you don't mind, I would like to know the reason of cancellation. It would really

help improve the experience for you and other customer's in the future.

Hopefully, you'll keep us in mind in the future.

Hi Katie,

We are saddened to see you go.

Rest assured that the membership has been fully cancelled so no future billings will occur.

Hopefully you’ll keep us in mind for the future.

Every month there is a charge of $12.99, on the 6th day. When I call, it suggests contact through the website listed on this claim form , and then is no information on why I am being charged. I did NOT authorize this charge . I don't want to cancel my card , but I need information on this company , so I can STOP these charges.
Thank you

Hey Alison,

We were able to find your order. It seems you forgot you ordered and signed up with us... it happens.

We try to make it as clear as possible -- when you claimed the free t-shirt, you were signed up for the 14 day free trial. When the 14 day trial ended, you get billed a monthly membership fee, but you get tons of benefits as well.

We see that our support team responded to your email sent yesterday. If we missed your response, please share with us when you get a chance. I canceled your membership and will personally be reaching out via email.

Our customer service team is available 24/7. It is the best and fastest way to get answers or help on orders/memberships.

I have charges on my account an never received any thing. I want off your charge list an my money back
You know how much you took from my accounts.

Hey Don,

Hope you're doing well.

We weren't able to locate an account for you. If you do have an account, we can help with cancellation and refunds. Please email our customer service.

The email is: [email protected]

We are open 24/7 and will get back to you ASAP. Thanks for your patience and we look forward to assisting you.

Best,
Susan, Head Concierge

I have charges on my account 6 @ 9.99 & 1 @ 14.99 I never ordered anything from you. I want this removed from account. I have never received any merchandise either.
Karen Hull
2368 Esplanade Dr.
Virginia Beach, VA 23456 send me a check

Hello Karen,

Hope you are doing well!

I would like to clear up any confusion.

It shows you purchased our "We Love Cats Hub" in a size 2XL on 3/25. This was through our free + shipping offer on Facebook. This offer includes a free 14 day trial of VIP, the benefits are linked on our website below:

https://fanmadefits.com/membership

The package shows delivered on 3/30. You can track it on USPS:

9274890234816400855182

Here is a link you can use to track it as well:

https://track.firstmile.com/detail.php?n=9274890234816400855182&tz=America/New_Y... />
Since you claimed the shirt and trial on 3/25, your free trial ended on 4/8 and we billed your account $9.99 monthly afterwards.

As a courtesy, because you claim you never got a shirt (though USPS shows it delivered), we've canceled your membership.

If you didn't receive your Cats Hub shirt we would be more than happy to reship a replacement. We'll even cover the shipping. The best way to contact us is through our support link:

https://fanmadefits.com/support

We are confused why you didn't reach out or email us. Hope this clears this up for you. Let us know thanks!

I recently seen a charge on my account for an amount 9.99 -13.99. After reading responses from fanmadefits on this website i see the scammer is an apparel store, I've never received any free shirt or anything, I never signed up for a membership let alone I've never even heard of this. Please refund my money as I've stated I didn't sign up for ANY membership with this website as I was only charged this month, I get a bank statement mailed to my address every month and there has not been a charge for previous months, so some how some way I was signed up without my knowledge PLEASE refund my charged amount and cancel this ghost membership that I had no hand in signing up for. Thanks id appreciate any assistance you can provide me in this situation thanks.

+3

Hello Tina,

Hope all is well and you're having a wonderful day!

Hopefully I can clear up any confusion.

Our platform shows you made an order on 4/28 for our free + shipping t-shirt offer on Facebook. This offer again comes with a free 14 day trial of VIP, of which the benefits are linked on our website.

https://fanmadefits.com/membership

The shirt that was ordered was our "We Luv Dachshunds" in a size 2XL. The next day on 4/29 we shipped that shirt.

The package was delivered on 5/5. You can track it on USPS:

9274890234816401067591

Since you claimed the shirt and trial on 4/28, your free trial ended on 5/12 and we billed your account $9.99 monthly afterwards.

As a courtesy, because you claim you never got a shirt (though USPS shows it delivered), we've cancelled your membership.

If you didn't receive your Dachshund shirt we would be more than happy to reship a replacement, we'll even cover the shipping. The best way to contact us is through our support link:

https://fanmadefits.com/support

We're very customer-friendly so we're a bit confused as to why you didn't just email us.

Hope this clears up the confusion, and let us know thanks!

I have never heard of Fan Made Fits and have never ordered anything from them and there is a 9.99 charge on my Discover account. How do I get this charge reversed while I file a complaint with State and Federal Authorities for fraud?

+1

Hey Charles,

Happy that we were able to find your order and get to the bottom of this. It seems you forgot you ordered and signed up with us... it happens. But we're glad we got this resolved through our customer service system.

We try to make it as clear as possible -- when yoou sign up for our VIP, you get billed a monthly membership fee, but you get tons of benefits as well.

We see you spoke to our support team earlier. Your membership is canceled and we refunded your membership fees as a courtesy, as you mentioned you were unaware and were not able to take advantage of its benefits.

Hopefully this takes care of your concerns!

Jason

please stop taking money from my account, you already taken 3 payments I received only one shirt not realizing you were a club I want to cancel the membership.

Hey Karen,

Your account is now canceled.

Don’t forget, you can always cancel your VIP membership on your account settings.

To log into your account please go to:
https://fanmadefits.com/#/login

Once you log in, you can access your Account Settings and cancel your subscription. You can also email our customer support team directly.

Please note that commenting here is not a way to reach us.

Our support email is: [email protected]

I keep getting a charge of $9.99 each month! I’m not buying anything and being charged for nothing! I need this to stop!

Please stop charging me $9.99 monthly! If I somehow have a vip membership please cancel it!

Hey Marion so sorry for any confusion. We spoke over email and had your account canceled.

VIP members have the option to cancel their subscriptions directly on their account page. Simple log in and under Account - Settings you can view and manage your subscription status.

VIPs shop our premium line at huge discounts. Get free t-shirts and other giveaways. Soon we plan to release collections which allows our VIPs to sell products and make money directly on our site.

Please note that commenting here is not a way to reach us. Instead send us an email directly.

Our support email is: [email protected]

I need to know what I was supposed to have ordered from you. I want my money back immediately. I want my money back! I want my money back. I want my money returned to immediately. I want my money back immediately! Return my money! Return my money! Return my money! Return my money! Return my money!

Hello,

It appears that you have confused our app for another business. We do not offer any advance fee loans.

Fan Made Fits is a startup fashion store where users can sell apparel. Our business model is based around huge discounts for VIPs, including free t-shirts. We make this very clear on our website.

We take care of our customers, and we can definitely try and see if you have an order with us. Reach out to our support so we can help.

Please email: [email protected]

Thanks

-Fan Made Fits

STOP THIS REACCURRING CHARGE ON MY BANK ACCOUNTS YES BOTH MY ACCOUNTS. WE ORDERED SHIRTS. NOT A REACCURRING 9.99 MO. AND ON BOTH MY ACCOUNTS ON ONE ACCOUNT X2 CHARGES A DAY APART. AT THIS TIME I HAVE SENT 4 EMAILS. AND ACCURRED X3 MO CHARGES TOTALING. 9.99 EACH X2 FOR BOTH ACCOUNTS. 2 SEPERATE BANKS. 2 SEPERATE ACCOUNTS. 9.99X6 I NEED THIS CREDITED OR FRAUDULENT CHARGES WILL BE FILED. IMMEDIATELY WITH (WELLS FARGO) ASWELL AS (B OFA) . THIS WILL BE MY FINAL ATTEMPT. THANK YOU.

Katie, thank you for reaching out. Our VIP membership is monthly subscription based. We would like to clear up the issue for your specific situation. Your account has been canceled. We will reach out to you directly to help resolve any issue you might be experiencing.

I had miss understood your ad and didn’t realize the 9.99 was for a membership! When it shown,free T-shirt, the shipping charge was 9.99 you got me! So please cancel my VIP membership and I would appreciate a full refund thank you very much!

+3

Thomas, thank you for reaching out. In order to get a free t-shirt you sign up to try out our VIP membership. Our VIP members get to shop insane discounts, create custom orders, and more. Your membership has been cancelled. Please email [email protected] and we will be happy to assist further.

Why am I being charged $9.99/month by this company? I have not used this site and I cannot afford this monthly charge.

+2

Kenneth, thank you for reaching out. Our VIP membership is monthly subscription based. We would like to clear up the issue for your specific situation. We were unable to locate an order. Please email [email protected] and we will be happy to assist.

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