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Fanciful.store Reports & Reviews (1)

- Denham Springs, LA, USA
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Ordered a comforter set online in May 2020, in July I received a cheap pair of sunglasses instead of the comforter set. When I sent them the picture of what I ordered and a picture of what they sent me, they tried to say that weren’t selling the item that they were trying to sell me the glasses instead. Clearly the advertisement said it was a comforter set and not a pair of sunglasses. Below is the email I received.

wrote:

?

Hi,

Thank you for your email.

This is absolutely the product we want to sell to you.

We are sorry that the items you purchased are not what you were expecting.

I completely understand your disappointment with our product.

This product is popular with Chinese.

As the product still can work well, could you please try for a period of time? Or you can give it to others as a gift.

If you would like to return the unit, we will provide you with the return address.

But please kindly understand that you need to pay the return shipping fee. And it always cost more than $20. This is not a good choice for you.

Looking forward to hearing from you.

Best regards.

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