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Federal Adminstration

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Federal Adminstration Reports & Reviews (1)

On Monday 7/20 – A lady called and stated with a badge number – speaking very fast – and put an agent Brian Daniel so he can explain what was going on. When the guy answered he stated it was a federal investigation – case number 369871 – he was calling that Wendy Ayala – a car was found with drugs and all the information for that car was linked to her. The agent advised that she had a warrant and that the federal agents were coming to get her on 7/21 if she did not do everything that he said. They asked her the last 4 of the SSN, bank information, address – she provided everything but the bank account information – she only stated that she banked with Chase.

The agent then told her that her accounts were going to be frozen and if she does not want to lose her money, she needed to go to the bank she needed to take everything out. He told her that she needed to take all the money out of $5,000.00 and put it on 5 $1000.00 gift cards at Macys.

He told her that was the only way to get the money to him so he can validate that the money she had in her bank was legal The agent stayed on the phone with her and told her what to do. She drove to the bank with the agent on the phone listening to everything. He had told her to go to North East Mall but she went to Parks Mall in Arlington TX that was closer to her.

When she went to the store the lady at Macys the guy stayed on the phone with her and was on speaker phone listening to her and the lady when she payed for the gift cards. He coached her to also not put the phone on her ear and to leave the phone down until she was done.



When she left Macys she got to her car – he told her to give him a few minutes and to not hung up, do not answer any calls that the call would disconnect, and that he needed to report to my superior – when he got back on to the line – he told her to scratch all of the cards and send the pictures of the gift cards and the copy of the receipt via text.

When we received notice, what happened we contacted Macys gift cards the following day at 10am. We were told that all 5 gift cards were used at the same location – Macys Harold Square – on the same day that the gift cards were purchased.

This is fraud with Macys and someone in Macys did this. There is no way that Macys processed all 5 of those $1000.00 gift cards with only a picture of the gift card and no actual physical card – that’s impossible – this was an inside job. We are looking for a formal investigation and want Macys to give us our money back – This was MACYS that orchestrated this scam as all 5 gift cards equaling $5,000.00 were used in the store at this time – with NO CARD. I will speaking with an attorney on this as my mother in law has been ill with this as all of her money is gone. Macys owes us our money back as this would of never been processed – you cannot even use a coupon without the physical card.

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