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First Student Aid

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First Student Aid Reports & Reviews (1)

- Jamaica, NY, USA

First Student Aid advertised themselves as a student loan forgiveness company. When you call they ask you questions to see if you "qualify" for there loan forgiveness program (PAYE Program), I spoke to Shaun Lockhart with I.D. #127. He asked me basic questions like what's my name? What's my birthday, my address, my yearly income, number of family members in household, unfortunetly my SSN, Do I have a dependent? What's the outstanding balance I owe my school loan provider? If I was paying my loans? Etc. The First Student Aid representative takes a few minutes to go check and see if I qualify, for there loan forgiveness program. He then asks for permission to pull up my school loan information from there government department which takes 5-6 minutes. If you "qualify" Then they tell you don't pay your school loans anymore, Shaun told me I was qualified and that they will forgive $37,000 and that there law firm will contact my school loan provider and tell them that they can not contact me in any form and that my outstanding loan balance will have an administrative hold on it. It all sounded good even the part where the representative asked me what I majored in school? and how he was interested in the same thing and how he had a really good idea because of his last name, and he told me how his last name would play into his dream goals. He asked me where I was currently employed and then he made up another relatable story. Shaun then signed me up for the First Student Aid website, he made me a username and password and gave me security questions in which I answered over the phone, looking back now these are ALL red flags. He told me how First Student Aid will send me a document every year to fill out to keep up to date on paying nothingmontly. So it's $0 a month if your in this program that is unless if I started making $100,000 a year then my fee would be $100 a month. He told me the program has a term of forgiving money for 240 months then after that time period whatever money is owed afterwards will be paid by the Department of Education. Shaun proceeded to tell me in order for Student Aid to continue and for other departments to work on my case that they will need a payment and after these payments everything will start. The funds will go toward a consolidation firm. The representative told me it was a payment of $199.67 for 3 months, after the initial shock of a cost and because I made under a certain amount of annual income Shaun then told me if you pay $50 now I can knock $100 off but I will have to pay $183 within 7 business days and then 3 more payments of $183 over the course of 3 months. At the end of processing I will then pay nothing, I agreed to pay, so I gave him my credit card info, at the time it all sounded legitimate. He sent me

a few emails throughout this conversation one had the contract in which I don't know how they got my electronic signature but it was there and I tapped on a section and it electronically signed and initialed for me (in my case my last name had an extra letter on it, I realized that after the fact that my last name was spelled wrong) I was then transferred to another guy that re-verified my name, address, SSN then told me he needed 4 pay stubs ASAP, and that was that. My total phone call time was a little over an hour.

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