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Flamingo.Shop

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Flamingo.Shop Reports & Reviews (11)

- Tonasket, WA, USA

They have pictures of jeans that their saying is their brand. When I received the jeans they looked nothing like the ones in the pictures and the Jean quality was horrible, very cheap and they smelled like mildue. Facebook is @official.flamingo.shop. Instagram is @flamingoshop_official I have pictures of the jeans I received and picture of the ones I thought they were.

- Sahuarita, AZ, USA

I received a notification of an order that I did not make. I tried contacting customer service but they won't respond to chat on their app, emails, or Facebook messages. The order was shipped out within 24 hours of the notification and customer service will not respond. As soon as I received the warning from Experian that there was fraudulent activity I immediately reached out but haven't been able to get in contact.

This website really [censored] me off! It still says order processing after I order my stuff on January 1st it's still saying order processing like what? My email is [email protected]

I purchased close to 100.00 dollars worth of clothing in October 2021 and never received one item. I wrote them 2 weeks after receiving a tracking number about no progress noted on usps site and was told to basically wait and it will finally show movement but is delayed due to COVID. After several messages over the span of 2 months I finally stated I wanted a full refund or for them to resend my items and for them to use a better means of tracking my item while traveling overseas. At this point they are no longer responding to my messages and I was no longer waiting and filed a claim with PayPal.

Ordered online through the website on 18 October. The next day I received a email that stated, “Your order is on its way

We just packed your order and it´s getting ready to be shipped to you! We will send a tracking number to you shortly once we receive it from our logistics partners”. On 27 October I sent them a email that asked for status of my order. On 28 October I received this from Molly-Flamingo, “We can assure you that your order has been shippedUSPS. After an order is placed it is normally shipped within 4-7 business days AFTER being processed and packed, it then takes 7-10 business days after to get to you within certain states in the US. EXCEPT for locations like Hawaii, Alaska, Virgin Islands and Puerto Rico, etc which are not located in the physical country of the AMERICA, whereby orders will arrive in 10 - 30 business days AFTER being processed and packed. In rare cases, shipping can take an extra 2-3 days. Please note that it may take an extra week or two (2) to arrive due to COVID19. They sent me a tracking link which only stated that a label was created but nothing shipped. On the 29 October Noelle-Flamingo sent this by email. “ Our products are shipped in bulk from our factories in Asia and once in the US, they are passed to USPS right away for sorting, processing, and shipping. During this time YOUR ORDER WILL BE IN-TRANSIT IN THE AIR. No tracking information will be available until after it lands and is turned over to the respective postal courier.

From there, you should be able to monitor the movements with the tracking number the courier will provide after updating your shipment in their system. Please allow a few days for tracking to show movement. Then on 10 November I received this by email from Flamingo Team, “ We can assure you that your order has been shipped out on October 19 but it encountered a delay due to the customs clearance, and it currently is located at the American airport awaiting the staff of the post office to pick it up. The tracking is expected to be updated in the coming 2-4 days and then it will show the exact date of delivery. Then on 22 November Lee-Flamingo sent this by email, “ We understand your disappointment and apologize for the delay, due to the global situation and customs clearance, the shipping moves slower than before which is out of our control, and our logistics are doing their best to make your order show movements as soon as possible. But we can assure you that your order 1041354 has been shipped. In this case, we would like to offer you a 20% off coupon for all the inconvenience caused. We will send you the coupon code after having your reply. Hope this issue will be resolved asap. Your time and patience are highly appreciated. Stay well.

I stopped all communication with them after this point. They are a Scam so beware!!

+2

Omg IAM experiencing the same problem and I have received the exact same emails from them as you did my order was 159.00 it has been a month and I still haven't received anything even my tracking number doesn't work for ups tracking

I ordered from flamingo 10/18/2021 I also ordered from Shein the same day. I received the Shein order by the end of October (the last week). I than ordered from Shein a 2nd time on 11/2/2021 I received that Shein order 10 days later.

I STILL have not recieved the order from flemingo. It took them no time to take my money for the order.

Flamingo STILL have not supply me with a valid tracking number. I also will never order from here again and will definitely spread the word.

I would've been more patient if I atleast had a valid tracking number...not a fake tracking number. They told me they will not refund my money or send me a VALID tracking number showing my order in real time transit.

My tracking number also isn't valid

I've waited 6 weeks for my items..only given a bogus tracking number..no proof its coming. They refuse to communicate with real people..i have no response on refund request

I ordered from them in Feb of this year and I notice that my order did not come in. Here it is March so I looked up a number and all I got was a Facebook page. I messaged them. They ask for the tracking number. I send it and they say that is not the number. So this is what they say
Luketta,

Thank you for contacting us.

Please confirm your shipping address so we can verify this for you.

Regards,
Flamingo Team
So I send the information. They responded back saying

Luketta,

Thanks for contacting us.

The package was delivered to the address you provided below.

SHIPPING ADDRESS
Luketta Williams
624 Briarwood Dr
Midwest City OK 73130
United States
4052133709

Being that it is an incorrect/incomplete address you entered, there is nothing we can do to help.

You will have to call your local post office and provide them with your tracking number and see if they can offer any assistance.

We do apologise for the inconvenience.

Regards,
Flamingo Team
One that is not my address. So I ask for the tracking number and all they have was the zip code on the tracking number. They are a scam and I’m so mad that people would do this don’t order from them

+2
- San Diego, CA, USA

Please be aware of flamingo.shop

They have a online website and they also advertise on Facebook and Instagram.

https://m.flamingo.shop/store

Facebook - offical.flamingo.shop

Instagram - offical.flamingo.shop2

Made a purchase April 17th 2020 they sent a confirmation on April 18th 2020 had no problem taking my money.

April 22nd 2020 send me a tracking number through FedEx. Checked tracking showed only they made the label. Waited about a week checked again still nothing, contacted their support email. They responded with.....

Thanks for contacting us.

Your order has been shipped and is in-transit, however, due to COVID-19 shipping times are moving slower than usual.

Please extend some patience to the post as they are working hard to get your order to you.

We do apologise for the delay.

Regards,

Flamingo Team

web | m.flamingo.shop

app | Flamingo Shop

fb | @official.flamingo.shop

insta | @official.flamingo.shop2

Waited another week checked again still nothing, then I contacted FedEx gave them my tracking number and they told me I needed to contact the company because they only printed the label and never gave FEDEX the package. So once again I contacted Felicia and she responds with

We regret to inform you that due to the current global situation, the delivery time might take longer than expected. Yet, your parcel is on its way to you, please give it a few more days to update the estimated delivery date. We're positive that you will receive your order very soon.

We do apologize for the inconvenience we may have caused.

If you need any further assistance, please do not hesitate to contact us.

We would be happy to help you.

Sincerely,

Flamingo Team

web | m.flamingo.shop

app | Flamingo Shop

fb | @official.flamingo.shop

insta | @official.flamingo.shop2



So I went on their reviews OMG all horrible LOL now mad at myself because I should have done my own research before making a purchase. They even have complaints with the BBB.

They have a address in Texas, but label said it was coming from Inglewood, California. And what's even more shady their about us on their stupid website says clearly......NORMAL SHIPPING WITHIN THE US

After an order is placed it is normally shipped within 2-4 business days after being processed and packed, it then takes 7-10 business days after to get to you.

Our shipping process:

We use a two legged shipping method which takes 7-10 business days after an order is placed and packed. Our products are shipped in bulk from our factories in Asia and once in the US, they are passed to USPS right away for sorting, processing and shipping.

From there, you should be able to monitor the movements with the tracking number USPS will be providing after updating your shipment in their system. That's why you see the "Pre-Shipment in TX or NY" status for a few days. The entire process is usually completed within a 7-10 days period.

At this point your order is on its way, and waiting for USPS to update your tracking number in their system.

Please give it the amount of days mentioned for tracking to show movement.

They are clearly a scam/fraud and need to be stopped. California, Texas, Asia wherever they are from need to be stopped.

I will also be making a complaint with the Feds so they can bring this people down for taking people's money.

+4
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