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FLIGHT SUPPORT/ FLIGHT CHRG/FLIGHTS COMFIRMATION/ARC

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FLIGHT SUPPORT/ FLIGHT CHRG/FLIGHTS COMFIRMATION/ARC Reports & Reviews (1)

- Chandler, AZ, USA

I WAS ATTEMPTING TO REFUND A BRITISH AIRWAYS PLANE TICKET. AN INTERNET SEARCH PROVIDED THIS TELEPHONE NUMBER TO A BUSINESS POSING AS FLIGHT TICKET REFUND SUPPORT. ALTHOUGH I BELIEVED I WAS DEALING WITH BRITISH AIRWAYS CUSTOMER SUPPORT, I WAS NOT. THIS COMPANY HAS NO WEBSITE, ONLY A PHONE NUMBER. THEY REQUESTED A PHOTO OF MY DRIVERS LICENSE AND A PHOTO OF MY CREDIT CARD (FRONT AND BACK) AND THEY WOULD PROCESS A REFUND WITH A $900 FEE. MY CREDIT CARD COMPANY INITIALLY DECLINED THEY CHARGE FROM THIS COMPANY AS IT WAS SUSPECTED TO BE FRAUDULENT. I BELIEVED I WAS DEALING WITH BRITISH AIRWAYS SO I OK'D THE CHARGE WITH MY CREDIT CARD COMPANY. AFTER BEING CHARGED $900, THERE WAS NO REFUND OF MY BRITISH AIRWAYS TICKET. THIS WAS A TOTAL SCAM. I CONTACTED BRITISH AIRWAYS AND THEY SAID THEY WERE UNAWARE OF THIS COMPANY AND INFORMED ME THERE IS NO CHARGE CURRENTLY TO REFUND A PLANE TICKET. THEY SUGGESTED I REPORT THIS COMPANY AS FRAUDULENT.

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