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Geeker (alternate names = LilPlay & Eimhir LTD)

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Geeker (alternate names = LilPlay & Eimhir LTD) Reports & Reviews (8)

We recently (Dec 2018) noticed that we have been charged $39.95 on our joint credit card every month since Aug 2017. I called the number I found on the credit card statement, which is the only information I had of them. They said it is an online gaming membership, which was conveniently automatically terminated couple of days ago, at least so was I told; and all information happened to be automatically deleted!!!! We are very sure among our family members that we have never registered, used, or terminated any account with them. We have never even received any statement, email, or mail, or information from them. When talking to them on the phone, they refused to provide any information, including account number, account information, registration information, membership number, access IP, termination information...... After asked them many questions (e.g. why no account number, why no bill, how to trace the online account password.....) they just hang up on us!!!! And when calling back the 3rd time, our call was simply directly cut off!!!!

- Kalamazoo, MI, USA

This website claims to have a bunch of movies, tv shows, and other media at your disposal. When you sign up you are given a 5 day free trial. During the first day I was charged $0.01 and $1.00 to my credit card. That is certainly not a free trial. This business is testing my credit card to see if it can be used or not. One part of their website says after the free trial you will be charged a monthly fee, but another part on the same page said after your free trial you will be charged every 7 days. I have immediately cancelled that card and am hoping that others are not taken under the way I was.

- Lemont, IL, USA

To download a PDF of a book you are required to create an account and enter a credit card to download. They state you will not be charged but they charge your card for additional services that you do not select. Even after all of this I went back through the link for the PDF of the book and they do not even have the book. This was a bait and switch to get your personal information.

I chose to download a file and a popup appeared from

https://www.geeker.com/signup?sf=eone

with this rationale of why they want my credit card info (including the CVV2 code):

""Why do we ask you for your billing information?

Because we are only licensed to distribute our content to certain countries, we ask that you verify your mailing address by providing us with a valid credit card number. We GUARANTEE that NO CHARGES will be applied for validating your account. No charges will appear on your credit card statement unless you upgrade to a Premium Membership or make a purchase.""

I did not register and backed out. I just wanted to report this website because I believe that a company that words a rationale as above, it is a scam. Plus I found this BBB website complaint on this company, at:

www.bbb.org/greater-maryland/business-reviews/internet-shopping/lilplay-in-balti... />
""2/07/2016Advertising / Sales Issues

Complaint

I was tricked into doing the 5 day trial been charged $0 for it and now that I want to cancel the membership, I find out it's a scam. I can't reach any customer service member with the 2 phone numbers listed as X(XXX)XXX-XXXX and X(XXX) XXX-XXXX. I have also sent email to there support email and have (Show More of Complaint)

I don't want to be charged for any further membership of $29.95 as I can't get a hold of anyone to cancel my membership.""

Dear user,

Thank you for taking the time to contact us. Your comments serve to help improve our customer service and support.

Feel free to reach out to us via email at [email protected] and also view our Terms and Conditions via the website. We will be more than happy to answer any questions or queries.

We hope to hear from you soon.

Best regards,
Geeker support

- Jackson, WY, USA

I received an email about a subscription to Geeker.com, but I don't recall ever signing up for this service.

Dear User,

Thanks for reaching out, we saw your comment and we'll be more than happy to look into the matter.

In order to do so, we will need some information; such as the registered email address and your first and last name. Once received, we'll be able to locate the account, provide you with the account information and then further assist.

Looking forward to hearing you soon.

Kind regards,
Geeker Support ([email protected])

- Charlotte, NC, USA

I visited this website because they said they had an ebook that I was looking for. They asked me for my credit card and claimed that nothing was going to be charged. As soon as I clicked Ok, I got a message that the first 5 days will be free but then they will charge a monthly fee. On top of everything, after I entered the information, they did not have the book. I am very concerned about what they are going to do with my information now since obviously they had no intention of providing a service.

There is no address or email information on their website.

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