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Grasshopper Labs

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Grasshopper Labs Reports & Reviews (1)

Manufacturer charges for accessories to be shipped with unit being repaired as part of an RMA process.

Manufacturer refuses to ship unit being repaired or provide meaningful updates after 5 months. Promised lead time: 5-7 days. Manufacturer continues to sell new products without honoring warrantee.

After repeated requests for information, manufacturer refuses to refund for accessory items that customer paid for, but manufacturer never shipped.

Manufacturer cleverly waits until PayPal dispute window is expired.

AKA, "Mail Fraud".

The details below are to advise and alert others, not to redress a grievance, hence the lack of personal details.

Thank you.

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