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Lindsey Nichole Photography

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Lindsey Nichole Photography Reports & Reviews (5)

Our wedding was Dec. 18, 2021 and we hired Lindsey Nichole Photography for the event. A deposit was given via Honeybook approx. $300. We paid the remaining balance on Dec 17th, 2021 of $1,100 via Venmo. Then we paid an additional $75 for her staying longer which we both agreed on. The contract stated that it would take 8-10 weeks for the photos to be edited so we understood that and didn’t rush her. We did ask for sneak peaks in January and she did say she will send us some. But never did. We spoke on Feb 1st via phone and she said she had COVID along with her kids that she will try to send the sneak peeks that week. She never sent any sneak peeks to this day. We tried contacting her on multiple ways: texts, calls, voicemails, email, and instagram with no response. We continue to be ghosted and we spent over $1, 400 for wedding photos and her services yet we were never given anything all the terms of the contract.

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This woman was hired by a bride whose wedding I was a part of. she showed up and took pictures but then only provided around ten photos to the bride. After the delivery period passed several people started trying to contact her along with the bride. She would not respond at all--not via text, email, social media, etc. The couple paid way over a thousand dollars for their photographs and they don't have them. They have been trying for months to contact this woman and have even told her repeatedly that they will even take their photos unedited and just move on. She doesn't even have the decency to respond to them or any of the others that she has scammed. The local news station did a story on her and there is an entire Facebook page of victims that she has scammed. It truly takes a horrible person to steal such important memories from people. She continues to post on her social media pages and continues to try and book clients by telling them all her bad press is just a misunderstanding. She deleted her business from Google so that the bad reviews would go away. She has changed her name more that once and has re-branded herself to get new clients in the past. People need to check out the facebook page and make sure they know her on sight so they can avoid her because she will likely change her business name again and just keep scamming.

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My husband and I got married on 7/17/2021. Unfortunately, our wedding day was struck with tragedy when my father suffered a cardiac event early the morning of our wedding day, subsequently putting him in the ICU. My father had been diagnosed with stage 4 cancer in the months prior to my engagement to my now husband. As a family, we decided the best way to honor my dad and his view on life was to proceed with the wedding and make the most out of our pain. Our family, friends, and wedding vendors all rallied to make our wedding happen as timely as possible given we were running behind schedule. Surprisingly, we only ran about 30 minutes late overall! We had amazing vendors, or so we thought. My husband and I were very intentional about choosing vendors since we were saving and paying for our wedding ourselves. We researched and viewed portfolios for many, many different vendors and venues, including photographers. We finally decided on Lindsey Nichole Photography out of Bethany, OK at the recommendation of a friend. We loved her work and the wedding photography package we wanted was in our price range! We notified Lindsey that we wanted to book her ‘Wedding Collection Two’ which included an engagement session, a bridal session, a second shooter the day of wedding, 8 hours of shoot time day of, 500+ edited photos, custom engraved USB, online gallery, and print release. So, we signed the contract and paid the deposit to book her. We communicated with Lindsey primarily through text, but she was very good to answer our questions and walked us through the engagement photo session and planning for day of the wedding. Lindsey had us fill out a questionnaire of who was who in the wedding party and what shots/poses we specifically wanted. She said her assistant would be in charge of calling shots the day of the wedding. When I reached out to her the morning of the wedding, she was understanding about the events of the morning and offered to help however needed. Working with her was a breeze! We had our wedding and it was beautiful and exactly what we needed knowing the grief that we were going to face in the days ahead. My husband and I got in our truck after the reception and immediately started talking about what we loved, what was our favorite, what we could have skipped, etc; we just hashed out all the details. We both commented that Lindsey did not have an assistant/second shooter with her. We decided that there wasn’t really anything we could do at that point, we were just already so excited to see our photos. We received sneak peaks of the wedding shots within 5 days, on 7/22. The sneak peaks were awesome, so we were super excited to receive the full gallery! Our contract stated to expect 8-10 weeks for full gallery turn around, so we were surprised when we got the notice our full gallery was ready to view on 7/25- less than 10 days following our wedding and just 3 days after getting the sneak peaks. We sat down and opened our gallery to view and while the pictures are amazing, there are many pivotal moments missing, as well as, photos that we know were taken because we specifically requested them on the questionnaire. When I say pivotal moments… I mean there are zero pictures of us taking our vows during our ceremony or ‘The Big Kiss’ or really anything from the ceremony beyond us walking in. We were flabbergasted! What wedding photographer misses photos of THE Kiss!? We also paid for the collection that included 500+ images, but received little over 300. Now, more than ever, these memories mean so much to us! We got married and said goodbye to my dad in a matter of days. We decided to just check in with Lindsey and see what was going on. It was the weekend, so I reached out to her on Monday, 7/26. I received back a reply from Lindsey’s husband that she had had surgery and was recovering and would reach out to us ‘soon’. I expressed understanding and my husband and I decided we would check back in the following week. I reached out to Lindsey and let her know we were thinking of her and hoping for a quick recovery. She responded that she was still on bed rest and had a follow up appointment coming up. Again, my husband and I decided we would wait until after her appointment to continue to press our concerns. We did not hear any more from her for two weeks, so I sent another message just pointing out the differences in the services stated in our contract versus what we received. After reviewing her own package descriptions and our signed contract, the services we received were more fitting of her wedding collection one, which has a difference in price of $400. We attempted to call her on 8/15, with no success. We later saw on Instagram she was out of the state for a session. Our thought was she would return our call when she returned to work at home. She did not. We (my husband and I) expressed in a text message to her on 8/18 that we wanted to reach a fair compromise in the situation. We acknowledged that there was nothing we could do to change the events of the day (missing second shooter, groomsman left out of groomsman group photos, running behind), but requested either a refund for the difference in package prices or the remaining 200+ images promised in our contract. Lindsey did not even acknowledge our message. We waited two full days before attempting contact again. I sent another message 8/20 requesting at least an explanation of why pivotal moments are missing from the gallery, with no response. I’ve attempted to reach her by email, as well, on 8/21. We even reached out to our friend that recommended Lindsey to see if she knew if something more was going on with Lindsey. I called her and left a voicemail on 8/23/21 ensuring we just want to reach a compromise and move on. Within minutes I finally received an email response from her she explained she had some things in her personal life that had caused her to be unable to work. She explained her second shooter was hired for our event, but was in a car accident on the way to the venue. Lindsey stated she would refund the cost of the second shooter. She stated in her email that she was unaware we were missing pictures (even though that was the main concern we expressed multiple times via text and voicemail). Lindsey said she had used two cards in her camera that day and would check for the missing pictures. She assured us in her email that she just needed some more time and expressed that our contract had up to a 10 week turn around. I responded back to her thanking her for the update and expressed that it definitely eased our minds to have the information. I asked her to please let us know if she found any more photos. With that update, we felt confident that there would be no further issues. At that time we still had 5 weeks left on our contract. Fast forward to mid-September. Lindsey had never indicated if she found more photos or not. So, on 9/18/21, I sent a follow up email since that had been the most successful form of communication. No response. I sent a text on 9/21/21, again, just to follow up. Still no response. Our 10 week time frame ended on 9/25/21. We at least expected an update as to if there were more photos or not. We have never been contacted by her. We attempted contact with her daily, sometimes via multiple venues, for the week following (9/27-10/1). This entire time she has been active on social media (Instagram @lindseynicholephoto) posting photos, reels, and stories. So, we even tried to direct message her via Instagram. All with no response or acknowledgment. On 10/4/21, I called Lindsey and left a voicemail expressing our disappointment and a final plea for her to please just reach out to us. I followed up with a text and email. Still no response, acknowledgement, or compensation for the lack of second shooter. We will never be able to recapture the moments we hired her to photograph. We don’t understand what she gains from not providing our photos- even unedited. At this point, we hope and pray that we end up with the photos, but don’t really anticipate receiving them. Which is so very disappointing. After so much tragedy, our wedding was one happy, wonderful moment that is now tarnished by one persons lack of professionalism.

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We hired this woman for my bridal photos and our wedding photos and also paid her for a couples shoot to be done after the wedding. She took the bridal photos and posted a few pictures. She showed up and took wedding photos and posted less than ten sneak peek photos a week after the wedding. Our contract said we would get hundreds of photos. We waited weeks for the photos and they never came. We messaged her and first she used covid as an excuse and we tried to be understanding. Another month passed and we messaged several different ways but she wouldn't answer. We started messaging her on social media and we could see she was reading the messages but wouldn't answer. We then started seeing other bad reviews start popping up from others who were getting ghosted by her too. We continued to try contacting her several ways with no success. We then saw a news story that she has now done this to several people. I paid $200 on my credit card for the couples shoot and my mother used her credit card to pay for the bridal and wedding photos for $1400. So in total we are out $1600 for photos we don't have. She is continuing to book clients and have them pay in full to reserve their date. She needs to be stopped because she is just continuing to rip people off.

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This photographer books sessions with clients and shows up to take pictures to get payment in full. After taking the pictures she sometimes will send less than ten "sneak peeks" but other times doesn't even do that. When clients start contacting her on their estimated delivery date she will not answer. She won't answer emails, texts, calls or social media messages. She continues to use footage and photos from the clients' sessions to promote her business even though those have not been delivered to the client. When you attempt to comment on her social media to ask about your delivery she deletes the comment and blocks you. She owes people pictures for entire weddings, bridal shoots, engagement shoots, newborn shoots, maternity shoots and more. She did have a studio and sold studio time in advance to other photographers but then the studio was closed and she will not answer the photographers' calls to refund their money. She continues to book clients and have them pay in full. This has apparently been going on for more than a year but she is very adept at changing names and hiding reviews so that people can't be warned. People have paid thousands of dollars for packages with no delivery of the product. She has all of her clients' information such as name and address, credit card numbers, etc.

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