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Lucia Wellness

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Lucia Wellness Reports & Reviews (1)

- Viroqua, WI, USA

I placed an order with this company on January 7th 2021 and received half of my order and it's been nearly a month now since that purchase and the other half hasn't shown up. I've contacted the company by email roughly 5 times and left a voicemail with no reply from anyone. I decided to check the ScamPulse.com to see if this was a bigger issue that just miscommunication and it most certainly is. There were enough other reports for this same company not communicating with it's customers when problems arose. So that was infuriating but comforting to know that I wasn't alone. I've never been scammed before so congratulations Lucia Wellness for opening up my eyes to the world of online ordering distrust and disappointment.

My original purchase was for $88.97 which included 8 oz of dried sea moss and 2x60 capsule bottles of the powder. When I submitted my order a "special / limited time" offer of 1/2 off a bottle on the capsules I was already paying full price ($30) for so I was excited, of course, so I made another purchase of $15. I received that $15 bottle on January 12th and the tracking info was awesome. They let me know by text when it was shipped and when it arrived. So this is why I'm so confused that they didn't send the original one. This has already been a difficult month to get through with COVID and it being February in Wisconsin and trying to hunt down $88.97 that I foolishly spent on this company has only added more darkness and confusion to already uncertain times.

Due to their poor practices I no longer want their product. Instead I would like a full refund and hope that this report helps others save their time and trouble.

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