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Lucky Stars Entertainment

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Lucky Stars Entertainment Reports & Reviews (5)

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I also was scammed under Nova Belle Events, Nicole Neuman. Tried to hire the Easter bunny for my company party and they took my money. Haven’t heard from anyone since, and the number that was used to contact me is now going straight to voicemail.

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I was scammed by Nicole Neumann/Nova Belle Party.

I booked a singing telegram for m husband's birthday. I received this email 45 minutes before the scheduled event time.

According to the terms and conditions - refunds are not offered, only reschedules (which I am sure would be cancelled as well).

Beware of this predatory scam.

From: Special Events
Date: April 9, 2021 at 9:12:09 AM PDT
Subject: Re: Female performer for Order #1197 ?



We tried calling and were unable to reach you so wanted to email. We are reaching out because this morning your performer woke up with an 102 fever and due to the pandemic and local laws regarding it we are in search of providing a replacement. We are doing everything in our due diligence to find a replacement last minute, and will keep you updated if we are able to find one. We apologize for any inconvenience this may have caused , but we also don’t want to risk spreading illness to you or your family and must comply with local laws and health codes. If we are unable to find a replacement for today, you are eligible for a redo good for one year with a date of your choice per our terms. We are doing our best to rectify this situation and will be in touch promptly if we can find a replacement for today’s event. Please read our full terms again that may answer any additional questions. We look forward to servicing you and we appreciate your understanding during this difficult time.

Terms & Conditions

https://novabelleparty.com/policies/terms-of-service

Thank you for reaching out!

Please Read ALL of below before sending any additional emails.

If you are reconfirming your previously confirmed event, or sending custom information for your event that we requested from you - please consider this email confirmation that we have received and are all set and confirmed.

If you have sent an event change, or question that requires a response and is not one of the above mentioned, then one of our customer service agents will be in touch within 72 hours.

Please note any changes to your event such as time, address, etc, will need to be confirmed by us before accepting changes- and if we are able to accommodate we will email you within 72 hours.

We have several events daily and want to ensure each event is serviced equally, we appreciate your understanding and duplicate emails will only further delay response times. Due to excessive multiple emails in the past that have slowed down our response , each client is able to send up to 2 emails free of charge, we are now charging $25 per additional unsolicited email sent with the credit card on file unless we have reached out to you for more emails. We want to serve all clients equally and excessive emails are time consuming and delay other clients, we thank you for your understanding and patience!

Many questions can also be covered in our terms and conditions . https://novabelleparty.com/policies/terms-of-service

Thank you and have a great event!

Nova Belle Party
ORDER #1197
Thank you for your purchase!
Hi XXXX, we're getting your order ready to be shipped. We will notify you when it has been sent.

Thank you for booking with us!
As a special thank you, here is a gift discount code just for you to use on any of our gifts or apparel. Happy gifting!
Gift discount code: JFVBBX79JYWF

View your order
or Visit our store
Order summary
The Original Children's Party - 1 Hour / 1 Performer / Standard × 1

$200.00

Subtotal

$200.00
Shipping

$5.99
Taxes

$14.50
Tip

$40.00
Total

$260.49 USD

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Lucky Stars Owner Nicole Neuman is scamming under a new business name.
Nova Belle. https://novabelleparty.com/

Nicole Neuman has enhanced her con activities to include identity theft and mis representation of marital status.

Fake married names include
Nicole Mazurek
Nicole Sharp
Nicole Howell

Current victims of Neuman criminal activity include identity theft.

Beginning with D. Mazurek. Nicole Neuman, forged lease documents and presented herself as married to Mazurek to lease an apartment in Hollywood CA. under the alias Nicole Mazurek.

Apart from previous identity theft scams. A recent scam includes identifying fraud and forgery. Neuman falsified documents to gain financially.

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- Stamford, CT, USA
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This company is a complete scam, they took full payment in advance and no one turned up for the party. I put a quote on Gigmasters for my son’s second birthday party. I received 4 quotes from them, one with the name of “Euphoric Events” in New York City with the message “ we will call you shortly. I received a text message later on with the specials going on ( image attached). Few minutes later I spoke with this person on the phone, her name is Scarlett philips ( emails included) and she is from a company called lucky stars entertainment , spoke about how they have a specials going on, asked me abt the party details and asked me to pay in full In advance. I paid and received an email from this person few minutes later asking me to confirm the details, which I did. I checked the credit card and the charge was on the name of a “Nicole Neuman” from TN instead of the company name.The party was scheduled for 28th April and I tried contacting this person 4 days before and No response all day. I got a bit nervous and tried searching them online, the website they had has a very fake vibe and I tried calling all the numbers listed there and all the phone numbers went to voicemail. I looked on Facebook, instagram ( no active page). I sent an email to them the next morning and got a very rude reply( image attached). Also, finally received a call from her and she screamed her lungs out at me for trying to call so many times and that there is no need for me to call them( very weird for a kid entertainment company to act like that). I felt more nervous and called gigmasters because this company received my information on their website. The customer rep at Gigmaters was very helpful. She looked for “ lucky star entertainment “ in their vendor list but found that the company was inactive. I then gave her the details of the phone number and the name on the credit charge and she found “Euphoric Events” associated with it and a Michael Neuman on that file. So apparently, “Euphoric Events” and this person is getting people’s information on Gigmasters and pitching services outside of Gigmasters with another company name( Lucky Star Entertainment) and screwing people around. As my gut told me, no performer turned at my party even after the full payment. These both companies are full blown scam and people need to be Very aware.

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- Hawthorne, CA, USA
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Nicole Neumann reached out to the victim via Backstage.com advising her of a rush casting for a paid improv gig and opportunities for ongoing paid gigs. The victim then responded by texting the phone number Nicole left in the message requesting additional information. Nicole responded to the text by calling the victim and giving her additional info and details. By the end of the call they came to an agreement. Nicole sent the victim a code of ethics and independent contractor document to sign. The victim eventually signed them agreeing to the terms. The following day, which was the 21st of Wednesday, March 2018. The victim worked the gig. After the gig she was advised, by Nicole, she would receive payment the following Monday, the 26th. It is now the 29th and the victim has not been paid. Nicole refuses to respond to her emails and appears to have blocked the victims phone number.

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