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Nordpass.com

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Nordpass.com Reports & Reviews (1)

- Torrance, CA, USA

I purchased 2 years app usage agreement and when I tried calling customer services they weren't able to locate my account. They are giving me the run around requesting my bank statement as proof of purchase. I was able to provide 3 major pieces of information out of 4. The 4th one was the CC number information that I did not possess anymore because the account was closed. So, I cannot access my account without such proof. After numerous chat sessions, they do not have a phone number, it was concluded that I cannot use the account, nor I can reset the multi-factor authentication. So, The NordPass organization took 37.00 and did not provide me with the services.

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