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OAKRER

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OAKRER Reports & Reviews (1)

I would suggest everyone steers clear of this website as they give lure you in with a great deal but do not deliver the correct products and will not own up to their mistakes. Below is what occurred to make me want to report these people.

When I used their contact email at [email protected] it came back as "Unable to Deliver". I was able to make contact from their website and their reply came from Tina . Below is a copy of the information I sent to Tina after I received my order.

============= My Email to Oakrer.com ============

I have received my order of 4 pairs of Okley sunglasses and regret to inform you that all items are not the correct items that were ordered. Below is what was ordered:

1 ea. Oakley EK Signature Eyewear Brown Frame Brown Lens $24.99

1 ea. PLAINTIFF SQUARED BLACK IRIDIUM STANDARD $24.99

1 ea. Oakley Commit Sunglasses Black Frame Chromatic Lens $24.99

1 ea. Oakley EK Signature Eyewear Silver Frame Black Lens $24.99

======================

All frames are thick dark plastic and the EK series that I ordered are thin frames. The Squared framed Plaintiff pair came as dark round thick frames and the reflective pair does not reflect at all.

I searched your website with all the part #'s on the invoice and they match what I wanted to order. This seem to be a rather large mistake on your part and I would like to be reimbursed or products replaced with the correct items I ordered.

Please let me know what options are available. Thank you.

============Their final reply============= and she has not contacted me since when I responded that that is not acceptable.--

Dear customer ,

Sorry for all the troubles.

The shipping company must mess up when they repacked the order .

We don't have profit in the order as you can see our price are really cheap.

How about 20% discount for your next order and end this case?

Thank you and have a nice day!

Dinah

(Name changed to Dinah now)

=========== I have not been contacted since my response that that is not acceptable =============

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