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Online Retailer Order Fulfillment

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Online Retailer Order Fulfillment Reports & Reviews (1)

- Edgartown, MA, USA • Jan 19, 2024

I placed 2 seperate orders. One was refunded. The other was not. Both orders were listed as "in stock". A month after ordering I was told:

"Thank you so much for reaching out to us about your order. We apologize for any inconvenience caused by the delay in receiving your shirts.

After reviewing your order, we see it was placed on 12/2 and 12/11. Just so you know, those t-shirts are made-to-order, and the production and shipping process typically takes 15-20 business days."

I canceled the orders and was only refunded for one of the orders: the less expensive order.

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