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Online Scams Reports & Reviews (2)

aI ordered 2 Lamps online Sept. 18, 2022 from Greeboxusa.com In the process of checking out, the website said "Sorry there was an error." So, I resubmitted what I was ordering. It again for a second time said, "Sorry there was an error." So I then went back a 3rd time and resubmitted the info needed to check out. It finally went through.

I wake up the next morning with a phone call from my debit/ credit card company calling me to see if it was a fraudulent charge. I told them that I made the charge, AND they told me that it had been processed twice. I then proceeded with my debt/credit company (Community America) to have them investigate the double fraudulent charge. While on the phone with my bank account, I began searching to see if this company was a SCAM. On Trust Pilot many people said they never got their products and they never got their money back. This was very upsetting to me. So I shared that with my bank while on the phone with them at that moment.

I immediately sent GREENBOXUSA an email, then I called them on the phone, and then I posted on their website that I no longer wanted the order. I posted that I did not trust them since they charged me twice for Lamps, and I wanted to cancel within their 24 hour cancelation policy posted on their website. I had called Greenboxusa back within 6-8 hours after I had placed the initial order.

A week later Community America replied that it was out of their hands and I needed to follow up with GREENBOXUSA.com. I have contacted them several times by email and I always get a canned response. I have kept all the email threads as proof of the correspondance since my first communication with them. --

Today is Today is Oct. 17, 2022, currently I still have not been credited back my money, nor have I received any Products (Lamps) from GREEN BOX USA. I want my money back because I do not trust them! I'm also concerned because they have a St. George, Utah return mail location which is a virtual office, and a Des Moines Iowa phone number. I filled with Des Moines and they said this company was not in business. I have found out that it is a 3rd party out of Iceland who has the website. Thanks to ScamPulse.com and Hank sharing that information from Utah. I called Alliance Virtual Office and they would not give me any information on if they were their clients. My next recourse is this to prove they are a scam and also to call Utah Div. of Consumer Protection

I want help shutting these people down, I would like my money back (not sure that will ever happen). I want this evil and scam stopped before others loose money too! The total charge to my bank account is $667.20. I was double charged for Lamps and have proof from my debt statement. Please help me shut these people down!

Here's their order number. -- The Order #3028:

Metal Table Top Lamp With Metal Shade 17"D X 34"T - 841628150223

Metal Table Top Lamp With Metal Shade 17"D X 34"T - 841628150223

138-841628150223

Brand: Kalalou

$208.50 USD

Qty: 2

$417.00 USD

Subtotal:

$417.00 USD

Coupon Code (USA):

-$83.40 USD

Shipping:

$0.00 USD

Tax:

$0.00 USD

Grand Total:

$333.60 USD

Payment method:

Credit Card (via Stripe)

Shipping method:

Free Shipping

Thank you,

Karen

This company is unethical. They operate under at least 3 different DBA's

Gigabyte

Seams More

High Street FU

These were the names that appeared for each of the 3 charges on my credit card statement

I ordered one product where I agreed to pay for shipping only. When the order was complete they charged me more for shipping than what was indicated. I called to cancel my order.

Days later I found out that not only did they not cancel the order, they shipped me two other products and charged me for all three. When I called back to return all 3 products they said all sales were final. No where on the order form did it say all sales are final.

This company was located in Carson City, Nevada and according to the secretary of state, their business license has been permanently revoked. There was no information that I found in the ScamPulse.com about this company.

I would think twice and twice again before I order any products from a company whose name I do not recognize.

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