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Passstores

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Passstores Reports & Reviews (1)

I found the above website March 2018 and it was very detailed and very full. Not being used to buying much online, I hesitated but it looked like a professional website, it appeared they were in the US (not where I was living). It had a green padlock at the URL. I made my purchase, got an emailed confirmation of receipt of my purchase - all again looking very legitimate, then waited for the order to arrive. I first noticed my credit card statement showed a conversion much more than I expected and also showed up as *PES*CANTSTOPSHOPPING SHENZHEN CN. I sent an email to the one I had received the confirmation on which was different too one I later got ([email protected]) This latter email address did not work so I resent it to [email protected] and had a reply that the issuing bank charged the cross-border transaction fees. Therefore more than the website (which I thought was US based not CHINA!). I told them that it was very misleading but asked when I might receive my order. That was over 4 months ago and no response and no order. I have since been through my credit card company who said that without a 'delivery time frame', they can't do anything. I searched all over this website and they do not offer any timeframe for shipping anything (so they have you... and my order still says 'processing'.) They also give no address to write to or phone number to call. I have sent countless, polite emails both through their website and to the email address I did get a reply back on in the begining and NOTHING. BEWARE THIS SITE.. and any others that do not give a 'shipping time frame' otherwise your bank/credit card company might not be able to do anything about reimbursing you.

Unfortunately to warn others, this site will not let me be from outside the US or Canada so info address of the person being scammed is incorrect in order to submit this. I am however a US citizen.

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