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PC Solutions LLC

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PC Solutions LLC Reports & Reviews (43)

Received an email stating that my order of firewall security is auto renewed and $399 has been charged to my credit card. They gave a number to call if I had any questions. I called the number. They wanted access to my computer to remove their software before they would credit my account. Like a fool, it seemed real, so I gave them access to my computer as they said I could watch everything they did. I was able to watch briefly, but then they put up a Privacy Screen so I couldn't see what they were doing. Then they asked me to enter my bank account information for the refund as the credit to my credit card was not going through. SCAM. And I fell for it. BEWARE! Now I have to pay $150 to have a professional scan my laptop for viruses and whatever else they may have done to my computer. And I am changing all of my passwords. I feel like a fool!

+2

I rcvd this email:

PC S0LUTION LLC.

Helpline number +1 (606) 230-2931

PC Solution

3856 Raleigh Street 2nd Lane

Miami, Florida

33101-129

Dear,

[email protected]

Thank You for your payment. Your account has been debited with $499.99 by the auto renewable plan of your Norton family. The charges will reflect within a few moments to 24 hours

Your Logging Details

Username:[email protected]

Password :- NORTON8547@za

Note : Customer portal is where you can make requests and any changes.

________________________________________________________________________________... />
Account Information

Services Name :- McAfee/Norton/Web Root Wind Defender

Issue Date :- June ,25, 2021

Expiration Date :- June, 24, 2023

________________________________________________________________________________... />
If you wish to cancel or stop the payment please call back us on helpline channel + 1 (606) 230-2931 .

Do not reply to this auto generated email. If you have any questions, follow the toll free channel.

I fought this nonsense but eventually fell for hope of refund & got burned. Had to file claim with my bank only to learn because I have access it was my fault. I lost a lot of money. AVOID THIS SCAM! I just found this forum to tell my experience which is obviously status quo for their scam!
Oh BTW # is now out of service

- Walls, MS, USA

I HATE MIKE!! My mom recently bought me computer using her BestBuy credit card. She got an email from PC Solutions stating that there was a $499.99 charge pending on her card for Norton security for my computer from 6/26/21 to 6/25/23. She called me and asked me if I ok'd this, I did not! She called the help line that was on a professionally done invoice and spoke to a Mike. She told him we didn't approve this charge, Mike asked her to go to the computer in question and he would get a refund going. She told him I had the computer so he told her to get me to call him when I was near the computer and he would get the refund approved. So I called Mike. He has a heavy Indian accent but was pleasant to talk to. He had me download teamviewer to my computer so he could remotely help me get to the refund page. I explained to him that the charge was to my mom's card, not mine. He told me he had to transfer the money while I was on the phone with him to make sure we got the money back. He remotely took me to a refund page and had me enter my name, my zip, $500.00 refund amount and what bank to bank with. He got no personal info from me, no ss, no birthday, no address. He then asked me to pull up my bank so he could electronically transfer $500. Luckily, I didn't enter any passwords, as they defaulted that time to previous questions, which I have since changed. I pulled my account up and he told me to not tell him the amount, write it down, so I did. My screen went black, it came back up with my bank info, same amount as before, he asked did I see the $500 deposit? I said no. My screen went blank again. My bank came back but this time it looked like there was $1,500 more than it did a second ago. I told him so. He freaked out, saying he messed up, he sent me 3 times the refund than he meant to, he was gonna get fired. He asked me if there was a Walmart near me so I could save his job by going up there and getting 2 $500 gift cards that I could send him back electronically and he could keep his job and I still got the refund. RED FLAGS!!! I told him I needed to talk to my husband, he said he would hold, I told him my phone was about to die, he asked me to put it on charge, he seemed really nice but scared of losing his job. He begged me to help. I hung up the phone, turned off my computer, unplugged it and immediately looked up my bank on my phone. Nothing had changed. There was no $1,500 extra like it showed on my computer screen. There was no withdrawals, no debits. It was all a smoke screen. And a good one at that. He even had to nerve to call me back EIGHT times, one time leaving a voice mail, begging me to answer, he said I took his money (which I didn't) and he was gonna lose his job!! This was all lies. There was no charge on my mom's card. No activity in my bank, he just wanted me to gift cards to send to him. Apparently, this is a common tatic, I called my bank today to make sure there wasn't anything weird going on in my account. Thank goodness there isn't. I deleted teamviewer, scanned the heck out of my computer and all is well. BEWARE!!!!

- Seattle, WA, USA

I received this email:

Greetings from PC Solutions.

Dear Customer,

It is to inform you that your Norton service has been auto-renewed for a period of 5 years. The deduction of $587.99 will reflect in your account within 48 hours. Thank you for your payment. We strive to serve you better.

Invoice No:– 68995846

Product

Issue Date

Expiration Date

Qty

Amount

Norton Security Family Plan – ic2

April 30, 2021

April 29, 2026

1

$587.99

Payment Made To -

PC Solutions LLC

3651 Holmes Street

Dallas, TX 75215

The business received an email saying that a charge had been made to our account for a 5-year renewal of Norton Security software, which we don't use.

- Honolulu, HI, USA

Received two emails: the first one indicated order confirmation for an auto renewable plan of Norton family. It said that $499.29 would be automatically debited from my account. A number (218-656-0186) was provided to cancel. The call did not go through (Google account?).

The second email again confirmed the order and stated that my account was debited $499.29. It stated “We are an associate of the Geek Squad.” Another number was provided: 209-600-4956.

+1
- Louisville, KY, USA

I received an email from these people renewing my Norton for 5 years. I have never done business with these people.

Fake Invoice received for product not ordered. A "toll free" phone number is supplied to dispute charge, but the number is for a cellphone number from Laughlin NV.

Probably a phishing scheme where they will ask for you bank or credit card info in order to refund the money.

I received an email indicating I would be charged for Firewall Security 360 Plan which I never purchased. The email content contained the following:

Thank You for your payment. Your account has been debited with $499.29 for the auto renewable plan of your Norton family. The charges might reflect within a few moments to 24 hours. For any query or assistance please reach out to us @ +1 (209) 600-4956.

+1
- La Grange Park, IL, USA

It states thank you for your payment and an automatic debit of $499.29 for 5 years of auto renewable plan of Norton family. I have never signed up for such a plan. A friend also got this same phishing email. It says to call if there's a question. The area code in the body of mail is Nevada but the address of the supposed bill is Florida. Probably if you call to question this fake bill, they capture your phone number and will continue bothering you by email and phone. Best advice would be to ignore it.

+1

Product Issue Date Expiration Date Qty Price

Firewall Security April, 05 , 2021 April, 04 , 2024 1 $498.95

Payment Made To -

PC Solutions LLC

3651 Holmes Street

Dallas, TX 75215

+1

SENT EMAIL ABOUT PAYING FOR COMPUTER SECURITY

- Sevierville, TN, USA

invoiced $399.99 to auto renew a contract that I have not authorized. They used invoice number45362gf37069. This was suppose to be for a norton security plan ic2. I have never done business with this company. I called to tell them not to make any charges on my account and they said that their computers were busy and got me off the phone. I felt that this was a scam. The return email said "Confirmed from PC Solutions"

Got this email from above in my deceased husband's email saying they charge debit card for $431 for a 5 yr Norton's plan. They also gave an invoice number 786054879DDF6920168 stating for the billing? they mentioned charging the debit credit card I need to go look to see if they did?

- Spring Branch, TX, USA

I received an email invoice from a "company" that we have not done business with. After further research, I saw that the scammers have been using this legitimate company name to run some kind of scam.

- Stamford, CT, USA

THIS IS THE EMAIL THEY SENT TO ME.. I DID NOT ORDER THIS OR SUBSCRIBE TO THIS! AS OF NOW NO MONEY HAS BEEN TAKEN FROM MY BANK ACCOUNT, HOWEVER THEY CALL ME EVERY DAY ASKING FOR PAYMENT AND PERSONAL DETAILS, I HAVE NOW BLOCKED THEM FROM MY PHONE!

Invoice

Order confirmation

Hello [email protected] ,

Thank You for your payment. Your account has been debited with $447.29 for the auto renewable plan of your Norton family. The charges might reflect within a few moments to 24 hours. For any query or assistance please reach out to us @ +1 (702) 509-6386.

Invoice Number – 545KAE383434

Product

Issue Date

Expiration Date

Qty

Amount

Firewall Security 360 Plan

February, 09, 2021

February , 10, 2026

1

$447.29

PC Solution

3856 Raleigh Street 2nd Lane

Miami, Florida

33101-129

pc-solutions-squarelogo-1424926717558.png We are an associate of the Geek Squad.

In addition, we are compensating you for this inconvenience cost, offering you an Amazon gift card with a balance of $89.99, which you can use for online shopping.

You are important:-

In case of any dispute or query or to cancel the subscription please reach out to our support team @ toll free

+1 (702) 509-6386. and get a full refund. Please note you have 24 hours to report a dispute.

Thank You.

#PCSolutions_FirewallTeam#

You are important:-

In case of any dispute or query or to cancel the subscription please reach out to our support team @ toll free

+1 (702) 509-6386. and get a full refund. Please note you have 24 hours to report a dispute.

Thank You.

#PCSolutions_FirewallTeam#

- Fort Lauderdale, FL, USA

this is a copy of the email that was sent

Greetings from PC Solutions.

Hello ..................(deleted my email)

This is to inform you that your Norton service has been auto-renewed for a period of 5 years. The deduction of $587.99 will reflect in your account within 48 hours. Thank you for your payment. We strive to serve you better.

Invoice No:– 64571288

Product

Issue Date

Expiration Date

Qty

Price

Webroot Securities Family Plan – ic2

February 08, 2021

February 07, 2026

1

$587.99

Payment Made To -

PC Solutions LLC

3651 Holmes Street

Dallas, TX 75215

We are an association of the Norton group and the Geek Squad corporations.

We value you:-

For any query or support or to cancel the subscription and report a dispute please call us @ Toll Free:-

+1-877-399-1264

Also, in case of any proven dispute, you may have your full refund settled with us. And if you are not able to reach out please do not worry we will call you back as soon as possible. Please wait for us so that we can serve our motto by serving you.

Thank You.

#WINDEF#

#westrivetoserveyou#

- Rancho Cordova, CA, USA

I was using Norton provided by my internet provider. My internet provider stopped this service 1 Jan 2021. I stared getting phishing emails to auto renew Norton from person/company.... Kevin Smith ; Kevin Smith PC Solutions.

- Lake Orion, MI, USA

This phishing email is coming several times a day. It's supposedly for a 5 year renewal of Norton service.

I have not responded to any of their links but report it or delete it.

I suspect that any clicking on any of the links (including Unsubscribe) would download ID software that would compromise

your system and gather ID info. The amount they're indicating is always $587.99 which I suspect is just under the $600 felony limits?

I would also not recommend calling their phone number either.

Example:

Greetings from PC Solutions.

Hello (my email address)

It is to inform you that your Norton service has been auto - renewed for a period of 5 years. The deduction of $587.99 will reflect in your account within 48 hours. Thank you for your payment. We strive to serve you better.

Invoice No:– 75467123

Product

Issue Date

Expiration Date

Qty

Price

Norton Security Family Plan – ic2

February, 04, 2021

February, 03, 2026

1

$587.99

Payment Made To -

PC Solutions LLC

3651 Holmes Street

Dallas, TX 75215

We are an association of the Norton group and the geek squad corporations.

We value you:-

For any query or support or to cancel the subscription and report a dispute please call us @ Toll Free:-

+1 (646) 494-5274

Also, in case of any proven dispute you may have your full refund settled with us. And if you are not able to reach out please do not worry we will call you back as soon as possible. Please wait for us so that we can serve our motto by serving you.

Thank You.

#WINDEF#

#westrivetoserveyou#

- Jenkintown, PA, USA

Email from this business stating they are renewing my subscription for Norton Service for 5 years:

It is to inform you that your Norton service has been auto - renewed for a period of 5 years. The deduction of $587.99 will reflect in your account within 48 hours. Thank you for your payment. We strive to serve you better.

Invoice No:– 6757522

Product

Issue Date

Expiration Date

Qty

Price

Norton Security Family Plan – ic2

February, 04, 2021

February, 03, 2026

1

$587.99

Payment Made To -

PC Solutions LLC

3651 Holmes Street

Dallas, TX 75215

We are an association of the Norton group and the geek squad corporations.

We value you:-

For any query or support or to cancel the subscription and report a dispute please call us @ Toll Free:-

+1 ?(646) 494-5274?

Also, in case of any proven dispute you may have your full refund settled with us. And if you are not able to reach out please do not worry we will call you back as soon as possible. Please wait for us so that we can serve our motto by serving you.

Thank You.

#WINDEF#

#westrivetoserveyou#

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