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Pools Plus LLC

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Pools Plus LLC Reports & Reviews (1)

- Fresno, CA, USA

DO NOT GIVE THEM YOUR BUSINESS. We got scammed! My pool was really bad because we had neglected it for awhile. Came on yelp and contacted a few pool services. Jacob responded and came out to look at my pool. He gave me a quote and we accepted. It was a headache trying to get them out to finish the job. I understand they're running a business and may have a lot of other clients, but if I didn't contact them, they would never come to do their job. Especially after asking for the full payment upfront before they finished! We paid and they never came back to finish the job. Curtis vacuumed the dirty algae all onto the sidewalk next to our pool and just left it there. After weeks of him lying that he was on his way or he will come "tomorrow," we got frustrated and just completed the job ourselves. We basically just did 80% of the work to get our pool up ourselves. We definitely got scammed out of our hard earned money. Everyone told us after to never pay the full payment upfront because of things like this happening. They basically took our money and never came back. Tried contacting them for a refund and not surprisingly there were no responses. Stay away!!! Unless you want to get scammed.

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