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Total Mediation Reports & Reviews (1)

- Vineland, NJ, USA • Mar 07, 2024
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The phone number 640-220-0970 has been reaching out to multiple family members leaving messages for me to call them regarding a complaint in my county and how they are going to garnish my wages. I used to work for attorneys so I know the drill when it comes to filing complaints and garnishing wages. The people have accents. I wound up calling that number back and the same woman answered the three times that I called. Her name is Andrea Burgards (at least that is what the last name sounded like). She refused to give me information and kept asking me for the last 4 digits of my SSN which I, of course, refused to give. She also asked me to confirm month and year of birth 7/1988 which is not my DOB and I did not confirm either. I told her that they are scamming people and that what they are doing is illegal. She started to get loud on the phone and I hung up on her. Before I hung up, I told her to take me off of their call list. She proceeded to call my sister twice after I had that conversation but my sister did not answer and blocked the number. I called again and the same person answered. I told her that after I specifically told her to remove me from their call list, she goes and calls trying to find me again. I again asked for further information and she refused and hung up on me when I would not confirm my last 4 of my SSN. I called soon after and this time a "receptionist" by the name of Lay answered and I told her that she is the same person that I just spoke with. She claimed no, that was someone else. I asked Lay to provide me with their company information and that I wanted to speak to the owner. She said that they have 40 remote locations (red flag) and when she was going to transfer me to the "assigned person" handling the account I said no thank you and again I told them to take me off of their call list and that I told her that I was going to report them and I hung up on her cause she started arguing as well.

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