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Travelunravel.com Reports & Reviews (1)

- Orlando, FL, USA • Apr 16, 2024
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When my Frontier flight was canceled due to weather, I did a Google Search for Frontier Airlines Customer Service. I found a link, called the number and the person proceeded to tell me Frontier's airline policy for canceled flights... saying that even though it was canceled due to weather, they would waive the usual $110 rebooking fee and only charge me the difference in fare. They attempted to get me on a flight that was going to cost $500-$600, but when I complained... they got me on the NEXT flight out of Harrisburg, PA which was 3 days later and said it would only be $125.99. They put me on hold, sent me an email that said FRONTIER AIRLINES CONFIRMATION and asked me to confirm. It wasn't until later that I realized the email came from [email protected] and that I was never speaking with Frontier Airlines! Frontier actually would have put me on the next flight for FREE! I did some further digging and realized I am not the only one who has fallen victim to this scam. https://www.yelp.com/biz/travel-unravel-edgware

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