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Ulart Shop Mart

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Ulart Shop Mart Reports & Reviews (7)

I ordered from Ulart Shop Mart on March 11th. Never received the product, when I tried going back to their website, I could not find their website anymore so i submitted a complaint with PayPal. It’s good I took a screenshot of my confirmation # which I sent as proof to PayPal. PayPal ended up refunding my money

Similarly to all of the other complaints, I ordered hand sanitizer on March 12th from www.ulartshopmart.com because of COVID-19 affecting New Orleans. I used PayPal to complete my transactions to Nguyen Duy Toan and, after not receiving an email confirmation right away, had the foresight to screenshot my transaction receipts. I filed a claim with PayPal on March 27th because I had received no communication nor the products. On April 11th, the Seller entered a tracking number that stated it was delivered to my City & Zip code. But of course, I never received a package. After HOURS of back and forth with customer service reps, I finally received confirmation that the tracking number that was provided by the Seller was not addressed to my home address. Unfortunately with PayPal, the burden of proof is on the Buyer to prove that the item was never delivered and UPS will not give out information to anyone other than the Shipper. I have yet to resolve this case, but for those of you who have experienced this internet fraud, be sure to report it to www.ic3.gov (internet fraud). This Seller deserves to be caught for taking advantage of the COVID-19 pandemic.

+1

I ordered 2 hand sanitizer I never received the product. They got me for $27.98 and change One month ago

+2

I've ordered a 4 pack case of Clorox disinfectant wipes on Thursday 3/19 (through Paypal) and days later, I went back on the website and it was no longer secured.

Also, I never received any order confirmation as well as the tracking number, and the item itself. The good for nothing scam artist was reported to Paypal and on top of that, I had to cancel my card.

This scam artist loser not only needs to be held accountable for their actions but also, facing such consequences!

+1

I ordered hand sanitizer I never received the product. They got me for $13 and change

+2

I ordered a ton of products due to the COVID-19 issue and they never sent anything! I should have known they’re a scam. I can’t ever get my money back! I called the number they had on their website and a lady picked up saying she’s been getting a lot of phone calls and she reported the website to BBB cause they’re using her info. This is such a shame

+1
- Virginia Beach, VA, USA

I ordered multiple products from this so called company & I did not receive an order confirmation email not my products.The website contact has not responded to my messages & the person who accepted my pay pal is not responding.

+3
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