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ULTIMATETRENDYGOODS.COM Reports & Reviews (1)

- Erie, PA, USA

I had made a purchase a week earlier at Dicks Sporting Goods. I received an e-mail with the Dicks Sporting Goods Logo and an invitation to complete a survey about my experience there. Upon completion of the survey I would receive a 'gift' (Pickleball set) but would have to pay for the shipping costs. I did pay the $7.95 shipping cost after I completed the survey. Within an hour my credit card company flagged this transaction, and I told them I approved it.

A week later, my credit card company sent me an e-mail stating a $56.95 charge had been shown on my credit card and if I approved this transaction. I had NO IDEA what this transaction was and declined approval. My credit card company refused payment for that transaction.

Being suspect to the 'Survey' and past payment I had approved a week earlier ( I only used my CC once in the month of March), I called customer service and asked about status of my "gift" for completing the survey. I was told that "completing the survey entered me into a drawing for a chance to win the pickleball set", and that I hadn't been chosen as a winner. I replied that this was NOT what the implied survey stated and since I wasn't going to receive what I had paid shipping for I wanted a refund of the $7.95.

During this conversation with customer service representative, I inquired if they were responsible for the fraudulent charge applied to my credit card for the $56.95?? The customer service representative stated they DID charge my credit card $56.95 for "Membership into the Club". I explained this charge had been unauthorized by me and my credit card company would decline this transaction. The customer service representative stated that the $7.95 was never received and they would stop payment of the $56.95. I told her the $7.95 already went through a week ago and that they were unable to charge me the $56.95 because I stopped any payments to them through my credit card company.

She got insistent that there never was a $7.95 fee received and she would remove the payment of the $56.95.

The $7.95 in fact has been charged on my credit card. Luckily the $56.95 charge was declined, Bank of America has excellent security safeguards!

Well, if I only lost $7.95 to this scam - lesson learned. I feel that helping companies improve by filling out a survey was helpful, NEVER again.

Please help stop this kind of deceitful scamming ruse, especially when the Dicks Sporting Goods Logo was used making it seem authentic.

Thank you

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