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Urgent Address Change

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Urgent Address Change Reports & Reviews (30)

- Mason, OH, USA

Was filling out Change of Address form online then got a charge from them for $49.95 Called several times .They said they would return our fee but never did. Phone calls to them several times resulted in them saying "hold on" and then they never come back to the phone. Beware,they are called Urgent Address Change.com

- Reading, PA, USA

I typed in usps change of address and the first website that came up was change-your-address.com. It looks very similar to usps change of address form and after changing so many address for cards, banks and others I wasn't paying as much attention as I should have been.

- Reading, PA, USA

I typed in usps change of address and the first website that came up was change-your-address.com. It looks very similar to usps change of address form and after changing so many address for cards, banks and others I wasn't paying as much attention as I should have been.

Requested a change of address online and was unknowingly charged $39.90. I received an email stating address info was incomplete. I called 877-747-4242 to request a refund (when I saw the email) and was told it will take 5-10 business days for it to process. I called back 13 days later to report no refund; and the was told it will process in a day. I called back 6 days after that and was told 3-5 days it will process. I called back 6 days after that to report no refund; and the representative hung up the phone. I called back immediately and was never connected to a representative; music just played until the call ended and I heard a dail tone. I called back 6 days later (now it's 25 days since the first call) and was told my refund was processing and to check my account; then the representative hung up again. I called back immediately from a different phone, the representative hung up after I stated my name and that I was calling about my refund which was requested 25 days ago. BE CAREFUL when changing address on line; make sure you are on the USPS website; there is a small processing fee of $1.05 when using the USPS site. UAC - Urgent Address Change claim customers have 60 days to get full refund, but they don't honor it. The customer service is horrible. The people are mean and rude.

Did you contact your bank? were you able to get your money back?

- Ashland, OH, USA

Typed in "address change" on google and this site came up. Stated it would charge 1.00 but then charged me 39.00 dollars. No mention of this fee on website.

This is a website claiming to be the US Post Office. It intentionally looks as if it is the USPS, when it is a private service, that does not list the total amount of money that will be processed, before the amount of money is processed. It does not inform you of the amount of money charged until afterwards. It also looks and acts like a government agency when it is not.

- Indianapolis, IN, USA

Went online to usps change address and ended up on their website.

Nowhere did it say you were being charged $39.90 for the address change. I’ve changed through the USPS before and it’s only $1! When calling the customer support they told me they cancelled it and I should be getting a confirmation email for the refund. To check back in 24-48hrs. Their confirmation email just states that a request has been received and a staff member is reviewing it. I have no order number nor could the person on the phone give me one. I was then put on a forever mute. When calling back I was then put on a forever hold. So I blocked my number when calling someone picked up. I asked for a supervisor and again put on a forever hold.

- Wooster, OH, USA

I was in a hurry to change my address and I assumed I was on the USPS.com. At the top of the page it said there would be a $1 charge, which sounded familiar to me because that is what it costs on USPS.com but I went back to read the bottom of the page and it says they charge $39.90 to change your address. That is what my phone alerted me of. I am worried because I gave them my credit card information and I don't even think they changed my address. When I called them they just connected me to a voice mail. The site makes you think you are going to pay $1 dollar and they end up charging you $39.90. It seems like something illegal to me. The charge showed up as UPDATEOURADDRESS

- Eau Claire, WI, USA

Went to change my address, realized 5 minutes later that they charged 38.95. Cancelled order. This was done on Oct 15. have called, e-mailed them to no avail. even have a cancelled order #5421. Thanks,  D*** M***. This order was paid by my fathers credit card his name is L***

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