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Zhixin Trading Co. Ltd

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Zhixin Trading Co. Ltd Reports & Reviews (125)

I bought 3 blouses from an ad on Facebook called pirate news thru Paypal and after over a month having not received any shipping info contacted the seller. I received an email from zhixintrade listing blah blah warehouse slow order going out and an int’l tracking number which was a number on a label that has not shipped - almost 3 weeks later - a total of 5 weeks since ordering - tracking number still hasn’t shipped. I followed the company’s posted “policy” to cancel my order submitting all proof and simply rec’d another email with same fake tracking number. This company has thousands of companies it processes orders for and millions of claims of fraud. China does not have a trade treaty with USA so untold numbers of people being scammed with little recourse and PayPal allowing the majority of this crime to pass as long as they get their money from these companies for processing the payments. Don’t buy from China don’t buy from Facebook ads and don’t use PayPal.

I ordered a Unisex Warming Heated Vest (?) from this company (Zhixin Trade) on about 10/10/2020 which was advertised on Facebook for $29.99 (let me insert that if it hadn't been around the Black Friday time period I wouldn't have even thought about ordering it as I have gotten some good deals during that time period each year) and which I went through PayPal to purchase it. I continued to wait until 01/05/2021 for it with a couple of e-mails sent out by me asking the status of the shipment.

I kept getting promises until it arrived (again on 01/05/2021). On receiving the vest and taking it from the package it was quite obvious that there were no heating elements inside the vest and no hookups for batteries, power cells, or any other electric source.

I also found that even though I ordered a 4XL I could just barely get into the vest, it fits fine on my 12 year old granddaughter fine which shows how small it really is.

In trying to correspond with PayPal they told me that I had to deal with the company where I purchased the vest from and that they would be monitoring the correspondence through Zhixin Trade.

I began to deal with Zhixin Trade and 20 e-mails were sent back and forth with the request made by me on how to return this vest as it was quite obviously not what they advertised and lead people to believe that they would receive, Zhixin Trade finally sent an address to me with instructions that I had to send them the vest and once they received it they would refund my money. The address being:

Bao an qu zhong wu she qu bao xing zhi hui cheng
1 hao lou
City: Shen Zhen
Province:GUANGDONG
Zip code:518000
Name: He
Phone:17704021510

and that I also had to pay the shipping fees to send the misrepresented article back.

Now I'm quite sure that I'm going to spend more good money after bad, not get a refund and then be out everything.

Every e-mail sent back to me kept stating that their products were top notch and I needed to recheck the vest as it was heated (five pictures had even been sent numerous times in my e-mails showing the vest with even the pockets turned inside out, but they continued to tell me to check it)

This company is nothing more than a bunch of ripoff artists hiding behind continental boundaries which makes it impossible to either get satisfaction from or even file a complain against.

PayPal is also culpable in this rip off as they stated that they would keep abreast of the problem but never once did I receive any further communications from them during the whole period that this went on.

I would warn everyone against dealing with this company in any way shape or form and to also be leery of dealing with PayPal.

Personal information has been redacted from the order form for security reasons, other than that this is the original form received back on the initial ordering of the vest.

+1

I paid $59.50 for 2 reclining camping chairs. They said it would be shipped from the USA, full money back guarantee. Well, none of those things were true. Several weeks later, I received a package from China with tiny chairs small enough for Barbie dolls and now they won't give me my money back. I've brought the case to Paypal for resolution but they told me that I have to report it to the authorities before they can make a decision on it.

I ordered what was supposed to be a 17 inch red truck with the Christmas tree in the back and a large wreath. NOT EVEN CLOSE. The truck is more like 7 inches no Christmas tree, the wreath is an ugly joke not even close to what they advertised. I was also told this company was US based shipping out of CA. $55.00 for BS.

I ordered aHippie Truck ice chest
transaction #72567986JB207461
I paid $26.98 & recieved a "TOY" model. I returned the item to you for a FULL REFUND, whi
ch I never got! Inv #c13052072132740.1
PLease issue me my credit
you may contact me @ [email protected]
Pkg was mailed to 1515 Poydras, Ste 1150, & ordered on July28,2020

I received boots that were suppose to be vionics and they are not
All Vionics have their name on the product Today December 2, 2020
i am returning the boots they smell like oil and wnat my money returned to my American Express

I received a coat that looks nothing like the product that i saw on
the email. I wouldnt give you 10.00

July 29, 2020 I ordered the Recliner Luxury Camping Chairs Qty. 2. These were the chairs that had the ability to rock. Well...over a month later I received an 9 x 12 envelope in the mailbox. When I felt it I could tell it was metal of some sort but surely wasn't big enough to be my chairs. Well it was two small fold out stools. Big enough for a 1 year old to perch on but certainly not $60 worth. I tried first emailing this company but never got a response. Then I tried contacting PayPal. They said, "Contact the company." I told them I had tried but no one will respond to me.
I think they needed to protect their customers interest, rather than saying, "Sorry about ya!" I was mostly disappointed in how Pay Pal left me with no means to get refunded and no help in contacting the company. Seems like they would have some type of contact info with vendors using their services. Anyhow, like all the people here, I guess we learned the hard way. Zhixin Trading you will reap what you are sowing. So that's my only solace.

Scammed!
Also ordered handmade wood carved Eagle Wreath! I got a ‘hand-make’ yourself styrofoam wreath with plastic foam pieces to put it together!
Order was processsed through PayPal.. I have no PayPal acct but my credit card was charged. Need a refund and place to Return!

Same here, I was so pissed

I responded to an ad on Facebook and ordered 3 beautifully described snowman wreaths. Even more enticing was the offer to get 2 free if 3 were ordered. I paid with a credit card that was processed through PayPal. What I received were 3 PICTURES of the wreath. This is a major scam by a Chinese company and unscrupulously endorsed by Facebook, a Chinese government-financed company. Pretty cozy and unethical arrangement, in my opinion.

Ordered eagle wreath wes sent a mess ... some how it is not put together and no directions... very disappointing was expecting a quality item. This is trash.. I am disabled and in no way can I put together this disaster. Certainly was not stated as a kit especially for the price... I did find a similar for 6.80 . Please refund my credit card.order was under Barbara Veldman and placed on November 4,2020 you can email me at [email protected], phone #4025026729. I contacted PayPal and they have no record of any purchase... was ordered through Facebook... Thank You

I ordered 2 Waldorf dolls from Facebook from these people they have sent me completely different 3 little tiny plastic 3dolls with pushed in faces I am now in dispute with them on PayPal these are what they sent me the cost was 39 pounds kind regards Mrs Hartwell

I bought DIY mini handheld desktop laser printing.. never came. Took my money

I ordered two canopy camping chairs back in June 2020.
I finally received two small chair covers but no chairs and the covers are too small for a full sized chair (maybe a small child could fit).
I have emailed them several times and they refuse to give a refund but only a voucher for $10. I don't want to purchase something for $10. Give me my $40.00 back.
This company is a scam.

I order from these people it was supposed to be hippy bus Rolling Volkswagen it was a cooler box I have email about 5 times a day the tracking numbers is not for the cooler box it's for the wee toy can not get any were with these people it the same thing ever day send us your email address and the PayPal account for witch I have done in ever text I sent them and send pictures of what the have sent me and pictures if what I should have got

Ich habe am 4. September ein Plüschhündchen um 26,99 USD bestellt, gekommen ist am 21. Oktober ein Stofftier das nicht einmal annähernd so aussieht und keinen Dollar wert ist, beim Absenden einer Reklamation email musste ich feststellen dass die angegeben email Adresse nicht mehr gültig ist, paypal lässt einen auch hängen, von wegen Käuferschutz, das ist auch eine verarsche,
Ich habe auch das Hündchen auf deren Website nicht mehr gefunden,
Ich habe dann durch Recherchen den tatsächlichen Herstellers gefunden, das Foto wurde von zur Täuschung missbraucht
Siehe im Anhang

I ordered the camp chairs at the beginning of July and paid with my visa. I have never received any notification from the company except for the charge to my credit card on July 5, 2020. I do not have two camp chairs as of today November 4, 2020

I had the same thing happen. I did receive these. Not even big enough for a toddler!

I also ordered two folding camping chairs with over head covers, and the same thing happened to me as other customers, we got 1 small canvas bag and no chairs. I guess I'm yet another victim at the moment and lost the case with PayPal. They use that lessor valued items tracking number to fool PayPal into thinking they actually shipped the items purchased. The sad part is it actually works every time. PayPal is aware of their scams yet will not look passed their fake proof. I'm not done fighting for my $39.98 yet but if PayPal gives up on me and a real investigation (all they have to do is look at the shipping weight of their label) then I'll close my credit and 3 accounts after 18 years. I've asked for my case to be re-opened with a link to this site so we'll see what happens next.

My order on 5 July 2020 was for two foldable garden chairs with sun canopy. What I got was a fabric carry bag. I took this matter up with PayPal under their resolution centre system and eventually on 29 October 2020 I managed to obtain a full refund via PayPal.
Having suspected that this was a scam when I recieved the carry bag, I started to look up this trader and to my dismay, I found several reports on the internet of similar scams. I was detemined to not let this beat me and so I persisted with PayPal until I managed to get a refund. I advise others never to give up and also to report the activities of this trader on a wide media.

+3

PayPal just requested I return the item as the seller advised but the US Postal Service could not populate the return address given above. SMH

How did you get in touch pay pal ? I got no were on line. [email protected]

I ordered 3 makeup organizer boxes. I got 3 tiny lighted mirrors. I didn't even know it was from them since it wasn't the boxes. I figured it out after submitting a complaint through pay pal that I did not receive the boxes. The next day Pay pal e mailed me saying the case was closed because they showed them the tracking number. I didn't understand how they could have that, then I read these reviews, it was those stupid cheap mirrors they sent. Now I can't even find a picture of the boxes they were sendi
I will dispute this case. They are a bunch of Crooks.

I ordered a full sized ice cooler that look like a VW van. I paid for it and in the mail I got a toy VW van instead. I filed a complaint on PayPal.they investigated but because the company had a tracking number to show they had shipped something the resolution center denied my claim. This is a scam company.I had found lots of complaints on the internet from people with similar experiences.

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