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Assured Vacation Rentals

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Assured Vacation Rentals Reports & Reviews (1)

- Seattle, WA, USA

On Monday, December 28, 2015, I responded to a Craigslist vacation condo rental post. On Tuesday, December 29, 2015,I received a professional, courteous reply with additional details. I did a bit of due diligence to be sure the property existed and that the property seemed to match the description. I was sent and completed a seemingly professional and standard rental agreement, which contained more information, including that keys would be provided upon check-in. An email address associated to a PayPal account was provided for funds transfer. This address was "verified" by PayPal. I proceeded under the assumption that James Jackson ([email protected]) was a property management agent working on behalf of the owners "Robert and Amanda Koerner" ([email protected]) and transferred funds via PayPal on December 29, 2015.

On Thursday, February 4, 2016, four days before arrival I reached out to "James Jackson" by email, phone and text (530-287-2149) to reconfirm and ask a couple of questions. When I did not receive a timely response I began to worry. I continued to attempt to contact James Jackson and Robert Koerner multiple times over the next few days.

Upon arrival at the property on Sunday, February 7, 2016, it was discovered that the property existed, but there was no "front desk" to check in to get keys. There is a lock box next to the property door but a code was not provided. I attempted to contact James Jackson and Robert Koerner while on-site at the property to gain access.

I finally did get a response by email from "Robert Koerner" who proclaimed he knew nothing about a Park City condo. He checked his PayPal account, saw my funds transfer and another transfer to another account that is not his. This suggests his PayPal account was hacked to facilitate the scam.

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