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Blk Label Company

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Blk Label Company Reports & Reviews (3)

Horrible business! Do NOT buy from this "company". You might receive your order, but if you have any complaints you will see how scandalous Blklabelco is.

I was displeased with the quality of my mask. I ordered 3 but only opened one to test it out.The mask smelled like tobacco, I couldn't breathe in it, and the stitching wasn't to my liking. So, I emailed blklabelcompany.com and requested a refund. I had to send multiple emails before I got a response asking if I'd like a replacement. I declined and asked to return my order for a refund. I got no response. So, I left a negative review on their instagram page to warn others of their horrible customer service, and that's when I received a phone call from "Patty". Patty said, blklabelco has never had an issue with poor quality and they do not issue refunds (they only offer replacements). She said she would talk to "the owner" on 7/20/20 to discuss my complaint. I have not received anymore contact since talking to Patty.

I checked their website and it lists that they do issue refunds for unopened products that are free of odor/use/damage. Well, I only opened 1 of the 3 masks and it was defective because of their fault. Why does their website's return policy say they issue refunds, but Patty said on the phone that they only issue replacements?

Everything about this "company" is sketchy. I take responsibility for not doing my research before purchasing. They have deleted my negative feedback and blocked me from their instagram. I have not received my refund, so I filed a claim with my bank.

+3

Ordered from BLK Label Co. 4/27/2020. On May 4th, 2020 I received (2) Blue Respirator Mask and $20 each(2) Air Purifying Dust Proof Mask$ 25 each. Total of 95.00. Order # 28798 I only received the(2) Blue Respirator Mask. When I reached out I received a automatic reply and nothing else I reached out again on May 7th same automatic reply it has no been 20 days and still no resolve. I really needed these mask because as a nurse your only allotted one mask per week and i believe at least having 4 and its reusable I can interchange them. No ways to treat people who support and spend their hard earn money especially in these COVID-19 times. Will never support this company again.

+3
- Detroit, MI, USA

Order #9499 of 2 items paid with debit credit card have not received items Blk label company keep emailing me state that product has been shipped and I should get email tracking the products shortly. Help I want my items or my money back they also advertise on instagram Blk label company HELP PLEASE

+4
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