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Cici Wigs

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Cici Wigs Reports & Reviews (35)

- New Orleans, LA, USA

CiCi Wigs is advertising 100% human hair wigs with 360 lace and various textures ( straight, water wave and curly). You'll receive synthetic wigs, all straight, no lace and colors that may or may not match what you ordered. When you attempt to return for refund, you'll be offered 20% refund or return to China for a full refund, knowing that will cost more than the initial purchase. The purchase is shipped from California. The return policy doesn't mention returning to China.

these are the same scammers running all these sites

+1

These companies are ran by 1 person ...and are all scams. (same website) rosia, lvits.store, brazilwigs.com, smithwig.com, onlywig.shop, litawig.shop, bestwigs.shop, musewig.com, rositahair.shop, rosie hair, and they are running ads on instagram.

I payed through PayPal it’s been a month and I haven’t got any updates on my wig.but on the site it say it take a month for delivery. And I know I see a lot of people saying they wig not human hair or it’s not how they thought it would be. So I’m worried now.plus the prices was cheap so maybe I should have knew better then.

I put in an order read the reviews immediately try to cancel it they would not let me cancel it told me I had to receive the product that I can return it as soon as I received it I go on the website and the whole website will shut down they took my money then shut down their website I am still waiting for my refund they took the product back and have yet to give me my money 74 dollars total money lost I filed a complaint through PayPal they have yet to get back with me

Purchased four wigs. What I received was nothing like what I ordered. Totally synthetic hair.

They sell garbage. Totally not what is advertise. Do not buy anything or your money will be loss. The ship from US and if you ask for a refund, they tell you to send product back to China. Deceptive and Fraudulent behavior.

These wigs are garbage. Nothing like what is shown on the website. They also ship from New Jersey and ask customers to return these trash to China. Stay away from this company they steal your money and do not give refunds.

I made a purchased two ago I received three wig that did not look like what I order. Went to mail back the address is in china
It will cost me $58.00 dollars to mail back I spent $65.00 this is theft by no means. We need to stop this they have at least
1,000.00 Victims that we can see from you tube alone. Do not forget those that just put in trash. How can we stop this.

I bought 4 what were supposed to be 360 lace wigs! THEY WERE NOT LACE WIGS NOR WERE THEY 100% HUMAN HAIR. I spent $71.21 in total just to get scammed out of my hard earned money!

I purchased 3 lace wigs from the website Ciciwigs.com for $52.87. I waited 14 days to receive my product. When I opened it the wigs right off the bat were not the colors I ordered.. Then after further inspection.. I found they weren't lace wigs, they were made with synthetic hair, and they weren't the style or thickness I ordered either. I contacted support through email to report the huge differences in what I ordered and what I received. I requested my money back in full refund and a prepaid shipping label to send the product back to them. Support contacted me back stating that their product is not supposed to be exactly what is in the ad on their site. However it was NOTHING like the ad, or the detailed description of the product. They proceeded to claim it was my fault and they told me to complete a refund form to receive full refund. I completed the form and returned it back to them via email and awaited their response. They replied back and offered 2 options, 1. They would return 5% of the purchase cost and I keep the product. Or 2. Return product for full refund, BUT I have to pay to ship it back to China to them and pay all or any fees or whatever other costs incurred to ship it back and if they "dont receive it" then they wont return my money. I don't believe they have any intent to refund my money. I dont want to waste anymore of my money on this scam. They continue to claim its my fault even though they grossly false advertised their products and knowing misrepresented them in the pictures and description of the product. I am out $52.87 with no hope of refund.

I ordered 3 lace front wigs with the buy 2 get 1 deal. My items arrived not at all as described. No lace at all. They look like costume wigs. I've emailed several times and have yet to get a response. Now that I've read the reviews and complaints, I'm pretty certain I've been ripped off and won't be getting my money back. I'm very disappointed.

I ordered a lace curly wig from this company and waited almost a month for arrival. When I received it, I received a long brown wavy ugly wig without any lace as shown when I ordered it. Complete RIP off and would recommend that this company go out of business because they are not honest with customers.

- Chicago, IL, USA

They have not sent me the items I ordered nor my Refund I have also found out that they send items people have not ordered and substandard items I have been waiting for my Refund of 86.00 dollars for weeks I have not received any payment nor have I received any Wigs good or bad.

Yes i ordered 2 wigs they came to $56 and i never got them and ibeen emailing them and nothin.

The CiCiWigs.com pop up on my computer and even though I thought it was too good to be true I order because I thought they were going out of business, so I place an order May 15, 2020, for seven wigs, buy two get one free, I was so excited,I didn't even realize that the number of wigs I order,didn't add up to the number of wigs on the invoice.,but I paid with my Visa debit credit card anyway and Waited for my wigs to come... after about two or three weeks I tried to call and realize again that instead of being ten numbers to call them back, it was eleven. But I kept calling and emailing them, NOTHING.

+2

This company scammed me out of $127.
I ordered several wigs and I paid for expedited shipping and never received anything. I attempted to email the company three times, but they never responded. I filed a dispute with PayPal, but they didn’t help either. Tracking number was fake.

+1

I ordered three wigs May 15,2020 paid for express shipping and still haven’t received an email back after reaching out two times or anything fake tracking number was given and all. Should have read reviews but I didn’t. I want my money back. Fake address was given as well as number.

I ordered 3 wigs May 15,2020 paid for express shipping and all which costed an extra $15 and i reached out two times via email m, the number given on website doesn’t work nor the address that was given on website says 10th floor but when i go on google maps it shows a house with only two levels. Still haven’t received anything, no response or anything.

I'm going through breast cancer lost my hair an decided to look online for front lace 360 wigs when I came across www.ciciwigs.com .I ordered 2 because they said the 3rd was free no update spent an extra 15.00 to get wigs 2 to 3 days I have an app called shop still no update just says order shipped. After watching reviews I curious if I'll get wigs which totaled 72.00 dollars or the wigs I seen on youtube bad reviews except for 1 ...ill definitely be more careful an will be calling my bank if I dont get what was advertised.

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