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CPA Transport Agency

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CPA Transport Agency Reports & Reviews (3)

Mucho cuidado,esta compañía es un fraude, supuesta mente puedes comprar un perrito con ellos y te lo envían a la casa,pues esto me paso:
Mi hijo los contacto pues había un cachorro de nombre Charlie Golden Retriver,el costo $500,después dijeron que $250 para el envío pues vivo en TX y supuestamente el perrito estaba en NY,eso era todo lo que había que pagar,después de pagar eso salieron que hacía falta como $900 y algo por que un seguro y que era rembolsable,reembolsable, le envío y después que $800 y algo para una jaula especial que da calor, dijimos que no y dijeron que no nos podían regresar el dinero del seguro pues no completaron el envío,ok se le envío el dinero y supuestamente enviaron el perrito pero en vez de para TX para Mississippi y entonces salieron que $1200 más para un certificado de to no se que,hay si dijimos que no que ya no más pues no mandan ninguna prueba creíble ni fueron claro con los costos y yo vivo en TX no en Mississippi que eso no es mi culpa y hasta ahí la estafa y entonces no me van a devolver ningún $ y amenazando con abogados por dejar un animal votado, le dije que yo lo recogía en persona y no quisieron,así que saquen ustedes sus conclusiones,son una estafa y la dirección de ka supuesta dueña ,lo que hay es un pequeño negocio

I attempted to purchase 2 puppies online (that scam is in another complaint). They sent the following email

Dear Client,

Congratulations on your new puppy and thanks for choosing Pets Nanny to bring the new addition to your family.

We are contacting you from Pets Nanny regarding Your : Type of Pet : Labrador Retriever Puppy
Age of Pets :10 weeks old
Name of Pet: Charlie and Max
Sex :Males
Weight of Pets : 18-20lbs

The registration of the above puppy has been booked and confirmed and the flight paid by:
Shipper Details:
Tabitha Siri
956-758-7381
13557 Faust Ave, Detroit, MI 48223

Receiver Detail:
Derrick Williams
[email protected]
3511 Bahler Avenue
Manvel, TX 77578

Track to know the status of your pet.
Here are the flight details:
https://cpatransportagency.com/track-form/
Tracking Number: CPA0561-PN

The flight has been scheduled to depart this afternoon, however the puppy can't be shipped without a Refundable Pet Insurance Policy. Pet Insurance is provided by the Buyer. Your puppy has been checked at the pets control department and everything is fine for delivery today but the custom department will not let the puppy go through at the airport

ATTENTION:
I Mr Louis Mendez, Inspectorate of the "PETSECURE" pet health Insurance Company LTD and pet health care department wishes to inform you that your puppy (Labrador Retriever ) is ready for shipping. Also, all health papers are available. The puppy has not been confirm delivery to
George Bush Intercontinental Airport (IAH / KIAH),
due to the REFUNDABLE INSURANCE LICENSE.

REFUNDABLE PET INSURANCE LICENSE:
The "PETSECURE" Pet Health Insurance Company LTD. reimbursement papers for the puppy have to be renewed and paid before we commence shipping. We require that the insurance reimbursement cost for the safety of the pet on the flight in case of any problem. The Insurance cost is Refundable by the Pet Nanny upon his arrival at the
George Bush Intercontinental Airport (IAH / KIAH),
A "PETSECURE" pet health Insurance Company LTD, provides Reimbursement coverage for your Pet eligible medical treatments, surgeries, Lab fees, previsions and more so that you can make optimal health care decisions for your pet based on your veterinarian recommendation, rather than on the cost of treatment.

The insurance cost is refundable upon presentation of a valid identification paper, be it a drivers license or social security card. We just need this insurance as a cover for the puppy. This is a required pet insurance and it's valid for 1 year. https://cpatransportagency.com/pet-health-insurance/

You can as well view our complete insurance policy rate and classification at https://cpatransportagency.com/pet-health-insurance/ so as to know where your pet belongs, choose and make a Payment Through Western Union transfer to our head office which is fast and most reliable.

In Regards to the insurance policy Rates, Your pet ( Labrador Retriever ) weights 18-20lbs and falls under the ( PETS BETWEEN 1LBS TO 20LBS (1-20):………… $970.00 USD REFUNDABLE INSURANCE POLICY ) category. Therefore requires a Refundable Insurance Policy of ( $970.00 USD )

The Good Thing Is 95% of The Pet Insurance Policy Is Refundable Upon Arrival Of Your Pet and 5% retained for handling and processing fee. Meaning, you will be refunded $921.5 USD and $48.5 USD for handling and processing fee.

The refunds will be made at the same time on arrival of your puppy through Check or Cash whichever option is good for you.
The payment needs to be done to our head office ( Ohio ) and that is where the insurance paper will be issued.
Payments for Refundable Insurance is done and accepted through Western Union Transfer Using the following info:

Full Name: Kelvin Mann
City/State: Columbus, Ohio
Postal code:43229

Once payment is done, let us know so we can start processing the insurance papers at once and send a copy of payment to us directly.
Go to any of those stores below and make the payment.

DOLLAR GENERAL #20375
7455 Bailey Ave
Pearland, TX, 77584

7-ELEVEN #38933
7220 Magnolia Parkway
Pearland, TX, 77584

HEB GROCERY #063
2805 Business Center Dr
Pearland, TX, 77584-2191
For more information regarding the pet Insurance Policy,https://cpatransportagency.com/pet-health-insurance/

Please keep in mind if you have not paid for the Refundable Pet Insurance within 1 hour of receipt, we may need to revise the date of transport.

Please do not create new email threads for your transport. Email all correspondence back to this email thread so that we may support your transport efficiently.

CPA Nanny
Office # 281-677-3485
Email: [email protected]
[email protected]
Website: https://cpatransportagency.com

Office Hours:
Monday-Thursday 7:00am-6:00pm CDT
Friday 7:00am-5:00pm CDT
Saturday 8:00pm-4:00pm CDT
Sunday 12:00pm-5:00pm CDT
At pet Nanny we offer "A Peace Of Mind"

After sending them the $970 via Western Union for the "pet insurance" policy, they said they would ship the dogs the following Monday. The following Monday came and when the shipment was not showing as having taken off, I inquired of them again. They came back with this email:
Dear client,

We have done the insurance cover but it's for one dog. The money you pay is for one puppy not two. You are requested to pay another insurance cover for another puppy.
Used the same info to make the payment for the other puppy via Western Union.
Thanks for understanding
Management.

I fired back and told them that I was NOT sending them any more money as the original email clearly stated both dogs' names & the flight manifest listed 2 items in the shipment. They refused to send the dogs without more money. When I came back with the fact that they made the mistake, they said "It's too risky to ship the dogs with just one insurance cover." I told them to just send one dog then and we would call it good. They ghosted me as did the "breeder" of the dogs.

I purchased a puppy through a breeder (that issue is on another complaint) and agreed to pick up puppy over the weekend. Two days before the agreed pick up date the breeder called saying he was rushing out of state for a family emergency and was dropping off puppy at CPA Transport Agency.

The agency contacted us to say they had our puppy and we needed to purchase a "95% refundable" pet insurance policy for $980 to be paid via Zelle. After hours of waiting for an update they tried to get an additional $1790 for Pet City Permit and immunization package, even though the breeder said all immunizations were up to date. We offered to pay with a charge card (as we no longer trusted Zelle) and they refused. They threatened to file animal abuse complaints against us. Threatening emails only stopped when we said we were contacting a lawyer.

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