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Customer Choice Program

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Customer Choice Program Reports & Reviews (1)

- Peabody, MA, USA

Phone message left: I am calling about your National Grid Bill; please return call to:339-210-2173 with your most recent bill available.

Returned call on 2/12/20: The person identified themselves as "Customer Choice Program";

I identified myself as a customer who received a call about N'tional Grid bill;

I was asked my account #;

I in turn asked, who sponsors this "Customer Choice Program?"

"Have a nice day" was the reply and I was disconnected.

I returned the call (2nd time)

Again, I was asked my account#;

I replied with the question; Who sponsors this "Customer Choice Program"?

I was disconnected

i called N'tional Grid; they thought this may be a third party provider?? not familiar with the name.

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