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Hyundai Motor Finance Spoof

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Hyundai Motor Finance Spoof Reports & Reviews (2)

In February, I paid this loan off and refi with another company. Pentagon Federal Credit Union is now the lien holder. Three months after paying this loan off, they are still sending me statements, reporting inaccurate info to the credit bureau, causing my credit score to be negatively affected, because they (along with their IT Department) can’t figure out how to correct my account. I need this company to be held accountable for their unethical business practices. Right now, I just received another billing statement from them, even though they have received my pay off check in February. So far, they have been trying to correct my account for (3) months, since February and now we are in the month of May.

They claim they are trying to close my account, but for some reason they claims its difficult and still need more time after literally since February. Why is it hard at this point….really? I have sought help with the BBB and our Attorney General to hold this company accountable toward me and other customers. This is excessively abusive to me, my credit score and moral. I need help asap!

The resolution needed is that they close my account and send accurate info to the credit bureau that this account is settled and closed. Yet today, my credit score just is negatively affected by their unethical practice and accounting toward their customers. Something needs to be done asap.

Received the following email.

Your Payment Authorization Has Been Received

Dear DAVID,

We've received your payment authorization on your Hyundai Motor Finance account ending in: 7536.

Your confirmation number is: 76021528.

Here are the details of your authorization:

Bank Name: U.S. Bank, National Association

Bank Routing Number: 121122676

Last 4 Of Your Bank Account Number: 3688

Payment Amount: $ 326.36

Payment Date: 02/10/2019

Payments submitted after 8 p.m. Eastern Time on any day will be posted to your lease/retail account as of the next day.

For questions about your account, please visit https://www.HMFUSA.com/ or call customer service at 1 (800) 523-4030.

Thank you for being a valued customer. We appreciate your business.

Hyundai Motor Finance

Please print and retain a copy of this email for your records.

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

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The information transmitted, including any content in this communication is confidential, is intended only for the use of the intended recipient and is the property of The Western Union Company or its affiliates and subsidiaries. If you are not the intended recipient, you are hereby notified that any use of the information contained in or transmitted with the communication or dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the Western Union sender immediately by replying to this message and delete the original message

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