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Moving and Storage Squad

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Moving and Storage Squad Reports & Reviews (1)

- Sarasota, FL, USA

Moving and Storage Squad is a terrible choice if you are looking to move. I spoke with Mark on the phone and he assured me that his company was reputable and that my family would be taken care of. I actually did do research and there were a couple bad reviews out there at the time, I immediately spoke to Mark about my concerns. He made assurances that there would be no problem with my move and the truck would show up on the date I needed them. I gave in and gave him $1110.32 as a deposit. The moving day was very important because of the closing of our house and due to some of us flying to our destination vs driving. We were moving from WI to FL. The movers never showed up on our scheduled date. I called and spoke to someone and they said they would be there on the contingency day, the next day. No one showed up that day either. We were left stranded, had to cancel flights, rent a moving van, load it ourselves. Then spend more money on flights. I was told I would be my money back, 2 months later and still have not been refunded. I have called and no one will help me at the call center, they either hang up on you, or they send you to a voice mail and no one will return your call. I just want my money back from these people who did not provide the services they promised. I was stolen from when it boils down to it. They have done this to so many others, they should be shut down as a business.

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