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My Benefits Keeper

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My Benefits Keeper Reports & Reviews (1)

- Chillicothe, OH, USA

So in July of 2019 I was approached via the phone by a gentleman who wanted to sell me dental insurance. I needed the insurance so we enrolled myself into a dental program called Vibrasmile Dental. The agreement was 33.75 a month deduction from my checking account. The dental coverage was 176.00 for a cleaning, 84.00 for fillings and 576.00 for crowns . I was sent a piece of paper and a ID card. So since August 1st 2019 I have been paying the 33.75 . I have paid a total of 708.75.

So last month I went to use my dental card and called dentist after dentist. Not only did any of the dental offices I called not recognize this company but they are no where on the internet . So I started calling numbers on my card. I called the eligibility, Benefits and claims department and they told me to call Dentemax. Dentemax couldn't find my ID anywhere in their system . They also had never heard of this company. I was directed to cancel the service immediately.

I called today April the 6th 2021 the number again on the paper 1-844-792-6985 for my benefits keepers. I explained the situation and was given no info. I asked the representative if this was a scam and he said he didn't know cause they are a third party .He then gave me another number for a administrator . He transferred me and I was hung up on. I then called the Admins number he gave me and was on hold for over a hour then disconnected . The number I was given for the administrator was 1-855-995-7091.

Not sure what can be done to remedy this situation or if I am out all the money they have taken out for insurance that doesn't exist .

Any help would be greatly appreciated.

I scanned the card I was sent. Let me know if you need any more info.

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