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Premium Keto Store Reports & Reviews (110)

I too got scam of 199.99 and 59.88 and trying to cancel this order..this is false leed in ordering ...they need to be held accountable on this it is misleading I have called customer service. To cancelled this they say I have to wait till i get it .this is bull crap ..i want it cancel before they mail ..it dont know were it is coming from ..but i am going to keep trying before they send ...

+3

Omg I got scammed for the same amount too. I have tried calling customer service and no one answers the phone. What do we do?

I also ordered the buy three get two free for $39.99. when I saw the order confirmation it said $199.99 + $59.99 for a detox thing that I never even ordered. There is no way to call them when I try it just says it's outside of business hours does not tell me what the business hours are. The chat option they give takes me to other sites that have nothing to do with this company and there's no chat available. I immediately googled and found out it was a scam. So, Ichecked my card and as of now the charges are pending so they can't reverse it yet but they will.and they will also look into the apparently they will also charge a monthly subscription (which I also did not sign up for) my CC company will also take care of that as well. I wish I had also seen this sooner.😥

+1

The ad said, "try our product for free". I read all of the fine print and no where did it say that you would automatically be charged $600 for getting the "free" sample. I called my credit card company about the unauthorized charges, had to cancel my credit card and they have been calling me for weeks trying to get my credit card number. SCAM needs to be written in the biggest font you have.

+2

Ordered diet pills for approx £29.99 and was charged £175 .86 and no goods received. This is a scam and I’ve contacted my bank. I am in the process of claiming the money back on my card insurance

+4

I live in the UK and found offer for Keto Max on Facebook. Special offer with free postage and packing, amount quoted in Sterling. Reviews were from UK based celebrities/residents and nothing on advert indicating they were based in the US. When received e-mail which had no order total quoted on it and realised they were in US I e-mailed them straight away to cancel the order but have received no reply. I have since found a charge for £175.00 under the name Clarity Revitalizer which is certainly not an amount I agreed to. I have e-mailed them stating this amount was not authorised and that their advert is misleading, and that I will be challenging the charge with my credit card company. I have also gone on to their website and e-mailed similar on their contact form. I have googled the support number and found these reports. I am disappointed and am not hopeful. Lesson learned.

Wendy
Paignton, Devon
United Kingdom

+3

I did not order or receive anything from these people. I do not know how they charged me or how they got me cc numbrer. they charged me 34.98 twice and 198.70 once. I have challenged this twice thru Chase with no help. I will be canceling my Chase card and do not plan on charging or buying anything thru amazon until resolved.

+1

This is definitely a big scam! I ordered the KetoFast diet pills buy 3 get 2 free "Account #15859161" on 8/6/20 and was charged $149.95 plus $34.98 plus $1.99? I called to cancel my order on 8/22/20 since I had not received the pills yet. I was told they had been shipped and I would have to return them after I receive them and pay a $5 a bottle restocking fee. They gave me 2 return merchandise numbers to put on the return package and was to return them to PO Box 13009, Scottsdale, AZ 85267-2900. I received the pills on 8/25/20 and immediately returned them (with the return merchandise numbers on the package) by UPS and USPS. I had tracking numbers from UPS and USPS so I knew they received them. I have called 3 times since then and was told that they received them and I would be getting my refund within 5 days. Well it is now 10/3/20 and NO REFUND. I thought since this was endorsed by Shark Tank it was reputable. Big mistake! What a scam!

+1

I clicked on the ad for these Keto pills in May. Charged me $154.94! Then $34.98 June two times!. I returned all products to the PO box and never got my refund! I've had to track down my payments along when I returned them because they said i needed an RA# after the fact. After a long argueing, they said they got an error code when trying to return back only a portion of my money plus a restocking fee. They said they would send me an E-check and to look for it in a few days. Who knows if I will ever see it.? I'm so angry about this!
Diana

This is a scam. I ordered three keto containers, then once they had my credit card, they just kept charging me over and over for nothing sent. When I ordered, it was supposed to be $49 but they charged me $149 and claimed I wanted the cleanse also (which I did not order.) Then they told my credit card company that I signed up for a continuing order to be sent to me (which I did not) and they had a fake order for a "bundle" they sent to my C. C. company. Citi Bank was extremely helpful. Right away, when they could see bogus numbers were being charged, we stopped my C. C. and they sent me a new one the next day. OH YES, you can bet I am not sharing that with Premium Keto Store! DO not give them your card!

+1

I got a charge on my debit card back in may I went to the bank to let them know that I did not order this stuff and I wanted the money they had removed from my account well I had my debit replaced with a new one and five months later they tried again to charge me 208.00 for some [censored] I didn't order and have never received plus there is not a number in any of the ads where you can contact them so this is a scam premium keto store is the charging

I ordered 8/14/20 and it is now9/3/20. The tracking # I received still says USPS is waiting to receive the package. I do drop shipping every day and that likely means it's lost or the label couldn't be scanned By UPs Or Fed Ex whichever one they use to get it USPS. I have chatted with at least 4 different people in the last 2 weeks and have to start form the beginning every time. I demanded a refund and was told I would get it. Never did . Now They just keep saying when you receive the product you can return it for a refund. I told them I believe I will never receive it. They are going to always say a label was created so you will receive it. LOL

Same scam from KetoFast in Scottsdale, AZ. Calling multiple numbers 855-750-0535, 833-341-0821, etc. yields no support. Called and canceled order and was told credit card charges would be reversed, in 3-5 days. Over a week later, no charges reversed and no product shipped. Called and demanded reimbursement, but person with a very heavy accent said the order was already shipped. Used the company's support web site only puts you in a chat box that doesn't help you. Don't fall for the SCAM. And be sure to report these folks by every means you can.

+1

Ordered and then changed my mind. I called to stop the delivery and was told "just return unopened package, return # 1355372419371982019 on back of package" I did, and now the company is disputing it was returned." I have a receipt for mailing but I can't speak to anyone because I disputed the charge. Beware!

I saw an ad offering "BUY 3 GET 2 FREE" - "$29.99 A BOTTLE". I bought it online and to date, I have not received anything and have been charged $239.88! Plus, it appears I am being charged a recurring charge of $24.98! There are no phone numbers listed on my DiscoverCard statement, so there is no way I am able to contact this scam. Also, they have changed the distribution address from Santa Monica, CA to Redondo Beach, CA. Sounds like a scam to me!(DiscoverCard isn't helping me, at least with the recurring charges, at this time. From the attached comments, I'm not the only one duped my this scam...

I ordered from the website as Oprah and Ellen supported it. I somehow was charged for 2 bottles and a membership but got that cancelled. I returned the bottles unopened in their original mailing. Return receipt requested. Keto signed on 07/07/20 @ 1:41pm. Today is 08/07/20. No refunds yet. Got through on that # and the girl said it would be credited to my account on Tuesday. Told her I will follow up.

I too have had the same experience. I was charged $!98.70, $34.98 and $1.99. However, I didn't make this order. I had a lot of fraud on several of my card accounts. My bank originally credited back the money. However, they reversed the credit because they said the company said I had received the merchandise. Trust me, if I had received anything, I would not have made a claim with the bank. I had to change my Phone Number, email address, bank information and all my credit cards. It's been nothing but a head ache.

I ordered a free bottle for trial and it cost me 239.82. I have already called my credit card to cancel and I'm trying to get in touched with them to cancel. but if I don't then my credit card will take care of it. that is what I hate about over the computer ordering. This is a scam and don't buy from there. I was expecting a $7 shipping and handling not $239. shipping and handling fee.

My wife made an online purchase for a diet supplement product from a Company called CHS premium Keto Store; AKA CHS Health X Store & CHS premium Health Direct. Two packages came in mail and we worked with our postal carrier to "refuse" and then "return them to sender."
This company is a scam and fraud (see this UDL: https://www.neilyonnutrition.com/2019/08/02/scammed-by-a-keto-supplement/.
We have been working with AMEX to reverse multiple charges from this company without success. They have told AMEX we received the product and so charges can't be reversed or refunded. However, as noted above, we have returned items they sent. additionally, every time I have called customer service to cancel or discuss the charges, they have either hung up, disconnected call, or not answered.

Same here! I was duped. I ordered 3 bottles at 89.00 no S&H. I was billed 154.94, 34.98 and 1.99! Then I was billed another charge of 9.99 too. None of the charges were authorized. Only one charge of 89.00. I have been on the phone with them 4 times to try to get my credit card refunded and they keep promising they will do that. Monday I am going to call my credit card company to dispute these charges. I am thinking about contact the NC Attorney General to report this fraud/scam company. They have to be stopped!

+1

I am so mad. I wish I would have seen this site before I fell victim to this scam as well. Same story. Ordered the one bottle and before I could turn around 39.94 was processing along with 1.99 AND 154.98. And I have just filed and fraud case against them but I am sure they have that covered somehow. They were so sneaking how they hid these secret amounts that attach to your order. I have their number and I am callng them and telling them off. Not lthat they are going to care but I will do it anywayl.

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