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Soullike

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Soullike Reports & Reviews (2)

- Berea, OH, USA

After Christmas I purchased a Nativity Set from Soullike. They advertised that it was 50" tall and made of durable outdoor materials. When I received the product, it does not even measure 11" tall and is made of cardboard! I paid $47.96!

When I contacted them, they refused to reimburse me or even allow me to return the product! I was well within their return policy. Their return policy. These are all lies!!!

Q: What is the return policy?

A: We want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase.

As part of the experience, we know that on some occasions we will not be able to fulfill all your expectations, so we offer you service returns and refunds that will allow you to continue to enjoy shopping with us.

Please note that direct unilateral product exchange is not possible due to limitations in the ordering platform, and we are not entitled to send out products on our own initiative.

Replacement is possible in case of an undelivered product due to shipment cancellation, after a direct personal consultation with an agent.

You can return a defective product or order:

a) In the unfortunate event that the product is defective

b) The received product is completely different from what has been ordered

In this case, the customer has the right to receive a new product depending of the product availability. In case the product is not available, the customer will be refunded for the total amount.

- Vinita, OK, USA

Soullike is one of many copycat company’s selling products on Facebook. Each copycat company is advertising or showing pictures of PVC outdoor 4ft Nativity Sets for a lower price than the real company in Florida. They have copied information off the website of the real company in Florida, outdoornativitysets.com. Soullike advertise Made in the USA just like the real company. I just thought that the real company was having a sale on this product. We wondered why it was taking weeks to get here from anywhere within the USA. Well, found out that this company is shipping out of China. When we got our package, we received a Styrofoam Nativity set 17x10x19inches not the outdoor PVC 4ft Nativity set they falsely advertised. These copycat company's out of China are scamming a lot of hard-working Americans who think they are getting good deal on the real thing. Soullike also has a website https://www.soullike.net. I believe soullike and others like soullike are scams. If facebook closes one down another pops up under a different name.

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