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(888) 404-4504

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(888) 404-4504 Reports & Reviews (73)

- Columbus, OH, USA • Mar 30, 2025
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Used prior mortgage company information. Claiming expired home warranty. Threaten lapse in coverage. I haven’t had coverage in years. Given customer ID and expiration.

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- Baltimore, MD, USA • Mar 29, 2025
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Same scam as the others advertising home warranty expiration.

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- Austin, TX, USA • Mar 25, 2025
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Letter stating my home warranty is about to expire. Signed Vicky Mercer, Program Director.

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- Dupont, WA, USA • Mar 19, 2025
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Received a letter with urgency messages

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- New Orleans, LA, USA • Mar 14, 2025
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I just purchased a home recently within the last six months and this company contacted me through mail and say that it is important that I contact their office upon receiving the notice to avoid any unnecessary delays in my coverage before March 11, 2025. It said this notice is to inform you that the properties home warranty secure by my lender may be expiring or has already has expired. They also told me I needed to call immediately as this will be their final attempt to notify me about activating my homes warranty. I called them and I let them know that my warranty was prepaid and the coverage is supposed to cover five years. He explained to me that that was impossible because the coverage that they had was only extended for two years when I asked him, when did the coverage start he could not give me a date I asked a few more questions and nothing he was saying was adding up and he could not give me any information so I asked to speak to his supervisor and he said no one was available to speak to as I was speaking to him. I googled the company and it led me here. When I read previous reviews I realized it was a scam and hung up.

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- Lorain, OH, USA • Feb 22, 2025
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This Home Warranty letter is clearly a scam. The letter I received is same as another person's report here on BBB. There is no means of contact except a phone #. Letter is font signed by a Wade Grant Program Manager. There is no opt out of mailings. In the indicia it states "Prsrtd Std US Postage PAID Mailed from 63155 Permit 5497" I'm sure that using this info ScamPulse.com can find out who is behind this letter. I would like to opt out of their future mailings & would like for them to delete my personal information. They have violated my rights by not providing this information to opt out.

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- Lancing, TN, USA • Feb 21, 2025
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Informing me of a expiring property home warranty

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- Winston Salem, NC, USA • Feb 18, 2025
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I received a letter stating that my property's home warranty was about to expire. The letter doesn't specify the company sending this notice, but it only says 'Home Warranty Division, Private & Confidential'. It mentions that it is a 'Final Notice', and "Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs....We reserve the right to revoke your eligibility for service coverage after the Expiration Date." The notice has a pre-stamped signature "Wade Grant, Program Director", and mentions the phone number 1-888-404-4504 throughout the letter. I don't know how the scammer(s) got the information from the mortgage company I dealt with years ago, but if anyone receives a letter with no particular company/organization listed on the letterhead and no mention of the company throughout the letter, it's a sign that something is amiss and red flags should go up at every turn. If you don't understand the wording of a letter you may receive, etc., ask a family member or friend for help, or contact your local ScamPulse.com to find out whatever communication you may receive is legitimate or not.

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- West Topsham, VT, USA • Feb 12, 2025
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I received a letter in my post office box notifying me that my "Home Warranty" was about to expire. There is another entry on this ScamPulse.com site describing this same thing. I knew it was a scam. I didn't get to be my age by being stupid. I called the number to see what this was about (and maybe for kicks). My call was answered by a female machine-generated voice and I was connected to a "representative" A male human came on the line and asked in American English "how are you doing" I said "fine", he said "How can I help you?" I asked what this mailing was about was this advertising? I said I don't have a home warranty. Who are you? He said "You don't have to be rude to me M'aam" and hung up. A Wade Grant was the "person" who signed the scam letter. These people are deplorable

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- Elmendorf, TX, USA • Feb 07, 2025
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Sent a letter stating that it's imprtantI contact tgeir iffice because ny home warranty ma be, or has expired.

They know my mortage lender's name, my full address, and my full name.

At the top left of the kwtter it says

Home Warranty Division

Private & Cinfidential

They include a customer .iD of 028LC10080

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- Greeneville, TN, USA • Feb 05, 2025
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Have received multiple letters in the mail re: home wareant. Does not specifically indicate a business name or address, but does reflect 'Home Warranty Division' in upper left corner, along with a bar code. Letters also display a 'customer id'# and expiration date in upper righthand corner. Top middle states 2025 Final Notice. Additionally, it peaked my attention by displaying the name of my personal bank right above my name & mailing address. I am sure that was meant to make it appear as if it was affiliated directly with my bank, although it is definitely not. The letters stated, "This notice is to inform you that the property's home warranty, at [showed my home address] secured by [showed my bank's name] may be expiring or has already expired." It also stated further down in the letters, "Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs."

None of this is true nor is it attached to my bank!

Upon calling the 888-404-4504 number listed on the letters with Wade Grant indicated as the Program Director, I spoke to a man named Kevin who was extremely aggressive in trying to get me to purchase a 3 year policy in which the first 2 years would be a cost of $169 each year, and the 3rd year would be free.

In an effort to thwart his efforts, i said that i would need to check with other members of my household before i made my decision. Kevin then became even more pushy and desperate by insisting that he could stay on the phone while i spoke with the other members of my household. Then when i advised that they were not at home at that moment, he commented, "Well, I dont see why you have to discuss it with anyone else at that price anyway!

That is the point of which i simply and abruptly hung up on him, after which i immediately attempted to run a google search with key words from the letters and came across multiple other potential victims of this obvious SCAM. DO NOT FALL FOR IT!

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- Zanesville, OH, USA • Feb 05, 2025
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I received a letter in my mother's name, but she passed away two years ago. The letter reads FINAL NOTICE at the top and asks to respond immediately by calling 1-888-404-4504. It's signed by Wade Grant, Program Director. I called and spoke to an agent who said my mother had been paying for years and it was going to expire. He was rude to me so I hung up and called back. The second agent was nicer to me. He said I needed to pay $169 today and a second payment in March. I said I needed to call my brother before I paid. My brother said not to pay it. Then I called Better Business Bureau to report it.

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- Auburn, NY, USA • Jan 31, 2025
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MANUFACTURERS & TRADERS TR CO sent me a letter with my name and my newly purchased homes address stating that my home warranty may be expiring or has already expired. "Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs" with a due date of 2/13/25. I am receiving these letters twice a week for 6 months now. Totaling over 50 pieces of mail!! And every time, i stop and look up the mailer to make sure it isnt actually my home warranty. Getting really irritated how my information was sold. And how (at the top right of the mail where the stamp goes) it says "prsrtd std US postage paid mailed from 63155 (zip code st louis missouri) permit 5497 (permit owned by LITERAL SCAMMERS!) why cant the post office stop this postage permit from circulating mail?

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- Spotsylvania, VA, USA • Jan 31, 2025
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Home Warranty Division

Private & Confidential

Final Notice

The letter has information regarding our lender for our home and could look official on quick glance. There’s customer ID numbers, expiration dates, and a lot of alarming language that threatens liability if coverage lapses.

There isn’t a company name and it is signed Wade Grant, Program Director

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- Wichita, KS, USA • Jan 26, 2025
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A letter was sent containing my name, address, and the bank I got my mortgage with. The letter said the property's home warranty may be or already has expired and to contact them to get my home warranty up to date and that I may be eligible for a $225 credit if I contact them within 4 days. It gave a notice date of a couple weeks earlier, a phone number, record ID, and operating hours. It claims than without the warranty I risk being financially liable for any and all repairs. It says no inspection will be required and final acceptance is subject to your ability to meet eligibility requirements.

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- Shelton, CT, USA • Jan 23, 2025
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Around 2009, before Wachovia Bank was purchased by Wells Fargo, my husband and I took advantage of a home equity line of credit offered to us. We never used the equity line of credit. Fast-forward to 2021, my husband passes away. I decided to use the Wells Fargo home equity credit line to pay for his funeral expenses. Every year, when my homeowner's insurance needs to be renewed. Wells Fargo sends me a notice requesting me to send them proof of my homeowner's insurance. I sent them my insurance declaration covering my home from The Hartford and subsequently got a letter confirming receipt of proof of homeowner coverage.

Today, January 22, 2025, I received a letter from 'Wachovia Mortgage Corp'. It said 'Final Notice' on the page header. If I can attach a copy of this letter, I will. The first line of the letter said:

"ATTENTION: ****** ******. It is important you contact our office at 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your coverage before 1/31/2025."

It went on, "This notice is to inform you that the property's home warranty, at ** **** ****** ***, *******, ** secured by WACHOVIA MORTGAGE CORP may be expiring or has already expired."

"Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs."

Associating this company with Wells Fargo, I called them to ask what this was all about. The first man that answered the call, disconnected me. The second man argued with me and asked me if I was a 'robot' because I kept asking, "is this insurance mandatory?". He would not answer, he kept talking over me and eventually hung up on me. I called a third time and asked to speak to a manager. The man would not do that, send my call to a superior, but he at least answered my question, that 'no' this was not a requirement for my home equity loan through Wells Fargo. It was all so deceptive and underhanded, and I'm sure there are many others my age (or younger, since I'm 81 years old) who will fall victim to this type of scam and purchase 'interior' homeowners insurance because they were intimidated to do so.

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- Frederick, MD, USA • Jan 18, 2025
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In came in the mail looking like it was from our Mortgage company. Alpough at the very bottom it did say it was not affiliated with our mortgage holder.

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- Seguin, TX, USA • Jan 02, 2025
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Letter citing association with home warranty from originating mortgage provider. Not accurate information or representation with a citation of urgency to prevent loss.

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- Richmond, IN, USA • Dec 28, 2024
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I thought of contacting them as I would not mind having a home warranty due to the cost of major repairs, etc. But I decided to research them first and found the Scam reports on BBB. I appreciate finding these reports immensely.

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- Crossville, TN, USA • Dec 22, 2024
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Private & Confidential Customer ID: 10-digit # Expiration Date: 12/31/2024

2024 Final Notice

******* Lender Info: (recipient's bank name provided)

The recipient's name and address are provided.

The NOTICE requested (the named individual) "... contact ... 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in ... coverage before 12/31/2024. It states "it is important", "call immediately", "final attempt to notify", "failure to call ... could result in (you) being liable for all costs associated ...". Thus, "... respond immediately by calling 1-888-404-4504."

Signed by Wade Grant, Program Director, 1-888-404-4504

P.S. It seems to me as just one of their abusive solicitations, which have been repeatedly sent to us with the obvious goal of dishonest "fishing" ...

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