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A Couple of Movers LLC

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A Couple of Movers LLC Reports & Reviews (3)

I’m taking them to court

I contacted “Joe Martinez” for an estimate to move from a 2 bedroom apartment to a storage until. He provided a quote of $85 per hour which included 2 movers, a truck and shrink wrapping and padded blankets as well as disassembling furniture and reassembly as needed. I thought it was pretty reasonable. First, the 2 guys that showed up at my scheduled 9am appointment, refused to work because the unit was on the 3rd floor and no elevators in building. Some “manager” by the name of Andre who apologized for the inconvenience and promised to have a more determined team for me by noon. The so called more determined team arrived at 5pm, one of which seemed to be on the phone the entire time and even took time to order himself some dinner. Needless to say, they didn’t finish on time to make it to the storage on time as the storage closed at 10pm. Aside from charging an exaggerated undisclosed trip charge of over $200, and additional outrageous cost for additional supplies I did not request…I was also charged an overnight fee of $250 for them not making it on time to the storage unit. Not to mention, my mattresses which were going to the new place after storage are in the truck and we were forced to sleep on the floor. On top of that, they promised to get there by noon the next day and didn’t show up again until 5pm and I was charged again for another trip charge of over $200 and the whole story again. These people are complete scam artist! And when you complain about their ridiculous practice, they get offended and lose all sense of customer service skills, consideration, compassion and courtesy. I will never use these people again and hope that these people get closed down for their scams! The total move was over $1800!

- Miami, FL, USA

INTERNET…”A COUPLE OF MOVERS” SCAM,

RIP OFF. OCTOBER 16, 2020

This is how the scam works:

I, like most people would do nowadays, we checked the Internet for adds and services needed, in our case “movers”.

I found this company named “A COUPLE MOVERS” as advertised above with two addresses locations in Hallandale, Florida and different phone numbers.

In my case I contacted a person supposedly named Joe Martinez at 954 804 6339, who assured to me by phone and e-mail (copy attached) that he total moving fee would be $75.00 per hour and that amount would include everything, even two persons doing the moving and one doing the driving of the van of course.

We established the addresses for pick-up and delivery. We went further to estimate that the total cost would be $300 the equivalent to 4 hours work or maybe up to $400. I thought the amount was reasonable for the transportation of 7 relatively small pieces of office wooden furniture plus 3 chairs.

Well, here comes the beginning of the scam…the truck and movers showed up to the pick-up location one hour late, they started right of way wrapping some of the furniture with a thin plastic black foil and in some instances used small pieces of cardboard as padding. It took them less than one hour to load the truck. Once the desk and the shelves were inside the truck, the driver handed me a piece of paper to sign…”What am I signing for?” I said, and the driver said your authorization to transport the goods pointing at the $75.00 dollar per hour previously agreed, . NOTHING ELSE WAS ON THE PAPER WITH THE EXCEPTION OF THE MOVING (FROM / TO) ADDRESSES, previously agreed with Joe Martinez over the phone and e-mail.

(Keep in mind that I am not the client, I was only the contact for the pick-up furniture in Miami for Mrs. A. C, the client who lives in Sunrise. Mrs. C. also spoke with Joe Martinez and was promised by him exactly the same total charges of $75.00 per hour “including everything”

When the truck driver and assistant arrived in Sunrise I was there too because at the last moment I decided that I should help Mrs. C. since she was alone and might needed help. Good thing I did.

SURPRISE…THE SCAM! It was all planned… The signed piece of paper one hour before in Miami, a supposed requirement to carry the load to Sunrise, FL., approximate 44 miles away (less than one hour drive) had been conveniently filled with numbers by the carriers, whom by the way spoke very broken English and did not speak Spanish either (very hard to understand or communicate with them. Perhaps they were faking not knowing enough English as a part of their con game). They presented the “paper” to Mrs. C. with an outrageous amount totaling $1,534.00 a difference of $1,134.00 from the original estimate. Please notice that there is NO NAME of any of the employees or “representative” of this company on that piece of paper modified by the “doubtful” movers.

We never saw the furniture being downloaded from the truck at the final destination, so we do not have the slightest idea the condition that it was in after being handled by the very strange workers. As we refused to pay that exorbitant amount we called Joe Martinez once more. At this time Joe Martinez had lost all good manners and politeness which he had used when he conned us into hiring his services at A COUPLE MOVERS, LLC. Needles is to say he threatened us with additional charges…these guys were totally out of their minds! What were they thinking?

They did not honor their original telephone and e-mail estimate / quote and refused to download our merchandise. Like I said, it sounds like if everything was planned and they thought we would fall for it!

We are contacting our lawyers, as far as we all are concerned, they have taken without authorization our office furniture. It may not be a “Bank Robbery”, but this is a well organize group of criminal people targeting in bad faith regular and small people like us. Their aim is to victimize citizens like us, by the wrongly use of the Internet and false and misleading promises and e-mails . I wonder if that company has had more complaints of this nature.

G.B. Miami

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