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a lovely creation

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a lovely creation Reports & Reviews (6)

- Connell, WA, USA
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A Lovely Creation had an ad for clothing at a discount price. Actually the clothing was free but you had to pay for shipping $13.99 no matter how many items were to be shipped. So I placed two separate orders with about 20 items on each order. I paid $13.99 on each order ($27.98). Sounds to good to be true, right? Well it was. I received four emails. The first two were confirming my order on each order. The second two claimed my order had been shipped and was on the way. Four weeks later no shipment. I sent an email (the only contact info) stating I had not received my order. I received an email from "Barb - (Support Team)" stating orders took 1 week to process and 4 to 6 weeks to arrive. So I waited a couple more weeks, still nothing. Sent another email and got an email back that said "Address Not Found". I tried going to the website and it now says "forbidden".

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I placed 2 separate orders with this company, believing that I would receive my orders. I understood that they were supposed to be coming from China, and they sent "confirmation" emails and texts of shipping. When I emailed, they said that they don't use tracking inside of China. Another time I inquired, they asked for my account numbers and once I sent them, I haven't had a response since. I also know that they are no longer under the name and email that they said they were. They need to be stopped.

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They took an order from me, processed my credit card, and have not sent anything. It's been 2 months. Contacted them and they kept saying your order was sent and now they've ceased responding at all. This shop needs to be shut down. There are multiple reports of them doing the same to others.

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- Austin, TX, USA
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I saw an ad on Facebook and went to the website. Everything was .25 plus $13.99 shipping. They have emailed me back after months of waiting for my order only to say they don’t give tracking info and that my package was “shipped.” Ever since then I’ve had no response back. It’s been over a month since then. Now I’ve been waiting over 2 months for something to arrive and it doesn’t seem like it will ever. I used an app to buy it so hopefully they won’t be able to ever access my bank information.

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Saw an ad on Instagram for the clothing site. Purchased the “free items” paying 13.99$ for shipping. Got a conformation showing I had paid , though no updates for shipping. Contacted the email given for any questions about the shipment timing but got no response. Concerned because they have both my card info and address stored.

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- La Quinta, CA, USA
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i bought stuff they said was on sale and got charged 14 bucks shipping. it says it hasn’t sent out and it’s been the months.

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