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A+ Painting & Masonry Reports & Reviews (1)

Thursday 8/18: reached out thru Facebook messenger about work on my house after seeing a post on the ******* **** ****** Facebook page from A+ Painting & Masonry. Within an hour, received a phone call from Philip and set up a 10am appt for the following day to come over to see what I wanted to have done.

Friday 8/19: showed up on time. Very nice. Appreciated the honesty when he told me my wood steps and railing were in good shape, that I didn’t need to knock the whole thing down and rebuild something new, that he could make repairs on what I had which would keep my cost down. He told me this was a small job that he could “bang out”. He normally works on big shore houses, so this was an easy job. Agreed to services and cost and start/end date of the job (10/3 to 10/5) (he emailed this to me) and sent proof of insurance (also emailed)). I asked about pictures of work he has done, talked about paint colors and he told me to look at his Facebook page, all his work is posted. Gave my deposit and he left.

Thursday 9/29: I emailed him pictures of my house asking about paint color recommendations. I also mentioned that we were to have multiple days of rain starting on Monday because of a hurricane and what was his plan on when he would start. I figured as an outside contractor, this would be something he would have brought up. He responded and asked me to text him which I did. He responded to my text that his iPhone went through an update but never addressed my questions.

Sunday 10/2: I texted him again asking him what the plan was with the week of rain since the job was supposed to begin the next day. No response. I texted him again 5 hours later that I was getting concerned. I mentioned that I searched online for his Facebook business page and everything was taken down. He called me and said he took his business page down because he was getting too many requests for work. I asked again about the start date since it was supposed to rain for the next few days, and he said he would be out on Thursday to begin. My thought was “ it’s going to rain for 3 days, isn’t the wood going to be soaking wet? How are you going to make repairs to wet wood?”

Thursday 10/6: Never showed. At noon, I called him. He said that he would be by sometime over the weekend, no later than Monday. He asked me to get the colors of the paint I wanted to use. Shouldn’t this have already been discussed since the $750 I gave him was to cover all supplies, and he was supposed to start on 10/3. It’s like he planned on never showing up from the beginning…

Friday 10/7: sent him a text with the paint info. He responded “perfect”.

Sunday 10/9: since the weekend was almost over and obviously he wasn’t showing up, I texted him “what time should I expect you tomorrow?” He responded, “sometime between 10-11 to just power wash and do repairs.” He didn’t know what needed to be repaired, so how could he have been prepared with whatever wood was needed for the job?

Monday 10/10: at 10:20am, he called and said he blew out his tire and destroyed his phone and he would be touch when he could start. The number he called from was 445-242-3835 (not his phone number). I called back that number and spoke with Ruth Peggy, an elderly neighbor of his. I explained why I was calling. She told me some things about this character, gave me his wife’s number and wished me luck.

Tuesday 10/11: I called Philip – message said the number is unable to accept calls. I texted him to see if he would be coming today. No response. I texted his wife that I was trying to reach Philip. That I thought I was being scammed by him. No response.

Wednesday 10/12: Philip called me! I didn’t answer but he left a message saying “someone” would be by the next day to power wash but that he needed to make sure he could get a power washer and that someone on his team was available. I called him back and he asked me to buy the paint for him, that he would deduct what I spent from the balance and that he was “hard on cash.” I told him NO and he said he would “figure things out.”

I texted him later that night to get confirmation that he would be over the next day. He apologized and responded “give me a second”… 3 hours later I got a text from him saying he would be over Saturday morning and be done the job on Sunday. He was sorry for the horrible communication . He didn’t expect to lose his mother and he truly apologizes and that I wasn’t being scammed. I texted back “ You understand my concern and hesitancy with you right? Your business page no longer exists. When I asked you about this, you said you took it down because you had too much work. Yet when I spoke with you today, you seem to be low on cash. When you called me on Monday, you said you blew our your tire and destroyed your phone. No mention of your mom being sick, in the hospital , or dying. You are supposed to be making repairs to my wood steps and railing which means you should have wood bought by now. But now you don’t have cash. I would like to see a picture of the supplies you have purchased. Now you are coming on Saturday and will be done on Monday? You are going to power wash, do repairs, paint and place a sealant all in 2 days? That doesn’t sound right to me. I’m not trying to be a ***** but my intuition is causing this uneasiness. Any communication moving forward will be thru text.” Never received a picture of supplies bought.

Philip: listen, I will make sure your job is done correctly. My tire did blow out and my tire rod broke as well. It’s been a horrible week. I just put my mom to rest and I’m sorry I understand exactly where you’re coming from but this is true and yes all repairs will be done on the first day along with power washing and then second day paint will be done.

Me: see you Saturday then. My husband and I will be waiting for you.

Friday 10/14: I texted him 3 times (at 2pm, 5:30pm & 6:00pm) asking the same question: What time should I expect you tomorrow? NO RESPONSE

Saturday 10/15: text from Phillip, between 1 and 2pm. I told him to forget about coming. He questioned me and said he still wanted to do the job. That he was in the Poconos and had bad service. My response was “How do you expect me to react at this point? Is this how you treat your big shore house customers or was that all made up? He said again that he lost his mother. I stopped replying after that.

Later that day I did some snooping on Facebook and found a post from him on 9/21/20 about a picture that his mother “would have loved”

I also have been in touch with the Police Officer who I made the complaint with and he said Philip scammed another lady in East Greenwich after me.

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