Abby Apples Boutique Reports & Reviews

Abby Apples Boutique Reports & Reviews (36)

Buyer Beware

Cannot recommend this company. Their customer service is terrible. They don’t exchange or refund. Their sizing charts are off. They continue to delete my comments. Beware

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I ordered a set of clothes for my grand in October. This is December 14th it has not arrived. I wish I had read reviews before I ordered.

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I ordered 3 outfits for my granddaughter. Total garbage when received. I reached out to return. They told me to send pictures, which I did. Then they tell me they can’t see the pictures. When I told them I was reporting them , they blocked me. Now I’m stuck with $70 worth of junk.

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Everything I ordered was awful quality. I reached out to do a return. Sent pictures of the stuff. Then they blocked me so I couldn’t give a bad review. It took a month for the delivery and the clothes are sized small , ugly and poor quality. Nothing at all like the pictures you see.

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I purchased a sweater for my granddaughter. I ordered a kids size 7 and when it came it cannot be more than a size 3. Either they don't know how to size clothing or they shouldn't sell to the USA if they don't know sizes. Very very disappointed in this company! I wrote the company and they wrote back and said they sent the size I ordered.

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The outfits are adorable and true to size. If you order — plan at least 2 months to get your items. They come from China and the boutique has no ability to get the shipment to the customer in a timely manner. All items shipped separately so completing the outfit also took extra time.

Customer service was responsive via email about my order. Although items are adorable I would not recommend ordering from this company especially if you expect to wear them in a timely manner.

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Oh wow, only if I read these before I placed my order. I just spent $60. I really hope I get the products before they are to small for my nieces.

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Same for me! I asked for a refund but was told it was too late. Will never order from this business again.

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Same as everyone else. Ordered because says it’s based in Chicago then order is coming from China...been over a month and they delete comments and don’t allow reviews. They are a scam. Terrible customer service

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Same here- I saw it was “based” out of Chicago so I placed an order on June 23rd. When I inquired , I got an email that show it was processed . That’s when I learned it was coming from China . Thank goodness it was just 14 bucks .ill never see the outfit based on these posts . Granddaughter will have outgrown it if I do receive .

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Ordered a dress in March which I never received. I would send them emails and they would say it is held up because of COVID-19. Would not give me a refund so last week I complained to my credit card company and they gave me a refund. DO NOT BUY FROM THIS COMPANY.

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Scammer's phone 888-766-8277
Scammer's website Abbyapples.co
Scammer's email [email protected]
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Not applicable

Bought three dress for kids at 2/26. Still haven’t received my orders. I sent them email multiple time ask where’s my order. They call me the wrong name. Gave me some shipping number is created but never shipped. Refused issue me refund.They definitely are out there scam people.

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I ordered several outfits and shoe for my new granddaughter. They are no longer responding to me, blocked me from Instagram and still no order and no money back. Why are they still be allowed to have a website when there are so many reports on them? Why is no one shutting them down?

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Don’t ordering anything from this company. I ordered from this site back in April. I have yet to receive my package from this company or any explanation as to why it’s taken so long. All I’ve gotten was a message saying it’s on the way.
When I asked for a refund they have refused to respond back to me.

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Such a scam! Wish I had read reviews before ordering! Ordered clothes for my daughter over a month ago and still haven't received any items. I contacted the seller and they said order was fulfilled and sent a tracking number. The only thing fulfilled in this order was the creation of a shipping label! When I asked to cancel they said they could not cancel "fulfilled orders" and I would have to wait for the items and I could send them back for a refund... they sell infant and children's clothes... by the time my items come in (if they are even sent) my daughter will have out grown the items! What a waste of money! Also, their "customer service" us s bot, couldn't even get a real person to address my concerns.

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Placed an order March 11, 2020 with Abby Apple Boutique and STILL have not received one item that I purchased. I have emailed them several times and they said your order has been shipped but never would provide a tracking number. I was told my item shipped from Asia and to allow up to 20 days. I also called them, but there is no human that answers, only can leave a voicemail and no one ever called me regarding my order. It has now been almost three months. This is not right and they do need to be shut down.

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Scammer's phone (888) 766-8277
Scammer's address 20 W Kinzie St Chicago IL 60654, Chicago, IL 60654, USA
Scammer's email [email protected]
Total money lost $22
Type of a scam Online Purchase

I ordered from this company on April 17th 2020. It has been nearly 6 weeks and I have yet to receive my order. I have called several times and left multiple messages, none of which have been returned. I emailed in and was told there is a delay due to Covid 19. I shared my experience on their Facebook and Instagram page. Not only were my comments deleted but I was blocked. They refuse to refund me until I can ship back the items that I will likely never receive.

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I experienced the same issue. I just got off the phone with my bank to dispute the charges and was advised that it must be done within 60 days. Although my purchase is just past this timeframe, maybe this will help you! Unfortunately I'm out $60 but I learned a valuable lesson!

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Can they not shut this company down? Honestly has anyone ever actually received their order, 9 weeks out no response reached out multiple times. It says shipped which is a lie been saying that for over a month. No reply from emails I've sent and of course some stupid automated system when you call saying all representatives are busy assisting other customers.

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I only ever received half my order, this was almost a year ago by now. Everything comes from China so that could be why you may never get your order at this point with all going on. This company is a scam that needs to be shut down.

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I am curious if anyone has actually received their products too. I ordered Mar 7 and have not yet received my products. I have sent multiple e-mails and each time they tell me the order is on the way or has been shipped. The tracking info as of today, 5-3 still says it is in pre-shipment with the USPS. I have filed a complaint with PayPal as of today for a refund for items not received.

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Ordered a dress in february and it never arrived contacted them several times and all they could say was unless the item shows up we can't do anything, no refund no shipping of new item nothing. Total scam!

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Order a pair of shoes March the 2nd. Received an email saying they were in transit to a usps facility on March the 17th.. The tracking info still says they’re in transit. Requested a refund and they just reply with the info I already know. Turned it over to PayPal. Hopefully I’ll get a refund.
Wouldn’t recommend doing business with them!

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I ordered feb 28. Received one item and it didn’t look anything like the picture. Filed a claim through paypal and it has been a nightmare. Commented on Facebook that it’s a scam company and they took off my comments and blocked me from commenting. I want to tell people not to order from them but don’t know how.

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I purchased an outfit for granddaughter 2 months later had not received it. Contacted PayPal order was shipped next day. I ordered 24month it is about a 3t. Unprofessional and a horrible company

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