Abella Mayfair Reports & Reviews (40)
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Scammer's address 64 Bakerfield St, North York, ON M3J 2W7, CAN
Scammer's email [email protected]
Victim Location MB R3R 2T6, CAN
Total money lost $529.32
Type of a scam Online Purchase
Type of a scam Online Purchase
Scammer's address 64 Bakersfield St, North York, ON M3J 0J8, CAN
Scammer's email [email protected]
Victim Location BC V3M 2M6, CAN
Total money lost $517.52
Type of a scam Online Purchase
At no time did I agree to open an account with this merchant. I simply requested the free sample and gave my credit card number for the shipping charge of $20.
Today (Mar. 20/17) I have received the following email in response to my email requesting immediate cancellation:
Thank you for contacting us upon your concern, we will be more than glad to assist you with this matter. First let me introduce you to our company and explain our deals and offers, so you can have a clearer picture about us.
We provide a service, in which we ship our product directly to the customer’s home on a monthly basis so he can enjoy from our high quality product without the hassle of going out to purchase it. We do know that a monthly subscription requires a commitment to a product that can’t be obtained at a store, therefore our way to introduce the product to the customer is to let him try before he commits to the monthly subscription-this is done through our trial offer. That’s how confident we are about our product.
Our trial offer is a way to get the full 30 day supply of 90-Second Rapid Wrinkle Control where you pay only $3.95 USD upfront and enroll in our monthly subscription. After the trial expires (14 days), you are charged $99.95 USD for that initial bottle. Every 30 days thereafter, you will be charged $99.95 USD and shipped another bottle. A trial is not a free sample. The price of $99.95 USD that you pay is for the full 30 day supply bottle that was shipped out. The Maximum Moisture trial is only $4.95 USD upfront and just like the 90-Second Rapid Wrinkle Control trial, you will be enrolled in our monthly subscription. After the trial expires (14 days), you are charged $89.95 USD for that initial bottle. Every 30 days thereafter, you will be charged $89.95 USD and shipped another bottle. A trial is not a free sample. The price of $89.95 USD that you pay is for the full 30 day supply bottle that was shipped out. When you order a trial, you have to check that you agree to our terms and conditions and enroll in our monthly shipment program.
A trial in general is a way to let the customer try the product so they are sure about the purchase, and it’s not a way to handle out free products. Moreover this information is clearly stated at the first paragraph of the terms and conditions you agreed to.I HAVE NOT RESPONDED TO THE OFFERED REFUND.
Pls. see the terms of service that you signed up for:
http://abellamayfair.com/x/terms/
Regarding your request of refund, we can no longer provide the full amount because you notified us to cancel after the trial period. You will still be responsible for the payment for all the bottles that already been shipped to you at the time of your cancellation request. Since cancellation applies only to future orders that have not yet shipped or delivered, there's no need to return anything. Upon placing your order you agreed with our terms and it says "We will not provide any refunds or accept any returns for any cancellations of trial orders made more than 30 days after placing your trial order.".
However to rectify the situation, even though you are no longer eligible for a refund we will make an exception. We can go ahead and meet both ways for this. I can go ahead and offer you a total of $70.00 USD courtesy refund as a resolution. For us to be able to do this, please reply on this email with a "Yes, I agree" as this would be the only resolution we could offer to justify all of the inconvenience both parties has experienced.
Thank you and will wait for your response.
I HAVE NOT RESPONDED TO THIS EMAIL.
Scammer's address PO Box 500, North York, ON M3J 0J8, CAN
Scammer's email [email protected]
Victim Location AB T3A 4C5, CAN
Total money lost $400
Type of a scam Online Purchase
Type of a scam Online Purchase
Scammer's address 64 Bakersfield Ave, North York, ON M3J 2W7, CAN
Scammer's email [email protected]
Victim Location QC J7V 8P3, CAN
Type of a scam Online Purchase
Victim Location BC V9P 1R4, CAN
Total money lost $266
Type of a scam Online Purchase
Scammer's address P.o. Box 500 , North York, ON M3J 0J8, CAN
Scammer's email [email protected]
Victim Location ON M1C 1C8, CAN
Total money lost $256.60
Type of a scam Online Purchase
Scammer's email [email protected]
Victim Location BC V9B 6J3, CAN
Total money lost $272.56
Type of a scam Online Purchase
Then I received my Visa bill in the 2nd week of February, long after all these charges were placed on my card. The company had not only placed extra charges for $3.95 & 4.95 on my account, they charged me another $89.95 on January 17th, just two weeks after the order – not even 2 weeks after I received the product! I wasn’t happy with the product, but it was such a hassle to return items, I thought that I would keep it as I like the moisture cream. After another couple of weeks however, I realized the break-out of my skin was due to the one of their creams which was the deal breaker for me. It took some time to get the breakout under control and I had to use a prescription medication. When I got my Visa bill this experience cost me $272.56 Cdn for a free sample and two small 0.5 oz [15ml] of wrinkle cream and one 1 oz [30ml] jar and the two additional charges that I have no idea what they were for.
I called the company to report that I’m allergic to their product and that I was returning it for a refund. I was told that I could only get $100 USD back after she spoke with a supervisor. I don’t get it – allergic to their product, and not happy with their Free Sample and feeling scammed after I saw my Visa statement and that's the best they were going to do?
Scammer's email [email protected]
Victim Location BC V2Z 1L8, CAN
Total money lost $255.90
Type of a scam Online Purchase
Scammer's address PO Box 500, North York, ON M3J 0J8, CAN
Scammer's email Support@abellamayfair
Victim Location ON K1C 5N2, CAN
Total money lost $12
Type of a scam Online Purchase
Victim Location AB T4T 2A3, CAN
Total money lost $131
Type of a scam Online Purchase
Scammer's address PO Box 500, North York, ON M3J 0J8, CAN
Victim Location BC V3L 2E1, CAN
Total money lost $639.14
Type of a scam Online Purchase
Scammer's email [email protected]
Victim Location BC V2J 7H4, CAN
Total money lost $5.31
Type of a scam Online Purchase
Surprise: my account was charged and I received the anti-wrinkle cream. The cream came with an information sheet about the product and not once did it mention subscription or that the sample ordered was not a sample but a 30 day supply that would have to be paid for in full after 14 days. I thought I had better cancel this as they will keep sending it. I sent an email to cancel and they responded with an email that came through and that is where I learned about the subscription. This company is dishonest and now they want me to send the anti-wrinkle cream back. That is a Health and Safety issue.
Scammer's address 64 Bakersfield St, North York, ON M3J 2W7, CAN
Scammer's email [email protected]
Victim Location ON L0N 1P0, CAN
Total money lost $548.37
Type of a scam Online Purchase
When called the company they said I have signed up for a continuous monthly product supply of USD $99.95/month worth of products. I've not only not signed up for this, but never have received more product than the initial free small sample.
The credit card charges show different merchant names: e.g. smoothlookingface.com and smoothskindiamond, and also list different telephone numbers: 702-649-0153, 702-302-4057. Their main webpage, www.abellamayfair.com lists yet another telephone number, 250-483-7496.
There are numerous people complaining online about being scammed by them and there is even a facebook warning site created for this purpose: https://www.facebook.com/abellamayfairalert/
The company lists different addresses, like a PO Box 500 in North York, ON (on their main page abellamayfair.com), another one in Las Vegas (from their www.smoothlookingface.com site) and yet another on the actual product label (address given above: 64 Bakersfield St., Toronto, ON)
Scammer's website abellamayfair.com
Scammer's address PO Box 500 , North York, M3J 0J8
Scammer's email [email protected]
Victim Location BC V8L 2C6, CAN
Total money lost $521.91
Type of a scam Online Purchase
I ordered the free trial products which only shipping charges were to be debited to my credit card which was done back in November 2016 in the amount of $12.33. Then these charges showed up on my credit card with no E-mail confirmation or correspndance whatsoever. When I called to cancel she said I didn't read the terms and conditions?
20 12 21 12 012 SKIN7025108839BEAUTY LONDON GB 123.81
18 12 19 12 010 17752855782 CLEARSKIN SWINDON GB 137.53
02 12 02 12 002 SKIN7025108839BEAUTY LONDON GB 122.85
30 11 01 12 001 RABY CORPORATION LTD LONDON GB 137.72
Victim Location ON N0R 1A0, CAN
Total money lost $500
Type of a scam Online Purchase
Scammer's email [email protected]
Victim Location ON L4P 3C8, CAN
Total money lost $266
Type of a scam Online Purchase
Scammer's email [email protected]
Victim Location QC H1X 2V1, CAN
Total money lost $200
Type of a scam Online Purchase