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Ables Books

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Ables Books Reports & Reviews (1)

- Atlanta, GA, USA

This company falsely represent books and once your order thinking you're getting the right book, they send you a wrong one on purpose and won't cover shipping or anything when you return. I ordered a book and paid $20 for expedited shipping and it's still not here after a week.

Once I ordered the book I looked online and other people were scammed too: https://www.sitejabber.com/reviews/www.ablesbooks.com

I feel like this scammer's victims are students already in debt trying to find books for cheaper prices. this is not right.

Here is an excerpt from sitejabber.com from anothe victim's experience:

"Worst experience ever. I ordered a few books off of here. I received the wrong edition in every case. NOWHERE on the site was there notice that they "specialize" in previous edition books.

Here is the exchange via email with "Sandy" ...since they have NO PHONE NUMBER.

ME:

Hi Sandy,

I'm confused. I received the "Ethical" book listed in your email above and it is the 7th edition, however, pictured in the order format is the 9th edition. Care to explain?

Sandy:

We specialize in selling the previous editions of items. This is stated on our website and in your shopping cart at the time of purchase. In most cases the right previous edition will work for most classes and save you considerable money.

We honor a 30 day money back guarantee for all items.

Thank you

ME:

Hi Sandy,

I have just gone through your website as well as added a book to the cart to see the checkout. There are no statements on either page where you state "We specialize in selling previous editions of items".

I find it VERY concerning that you are advertising the correct edition in the picture of the item, but selling a different product.

When I purchased the books from you the picture of the item indicated the 9th edition, not the 7th which has a completely different appearance.

You also state on your website that I can call or email. You have no phone number. Where am I to call?

I also reviewed your terms and conditions page as well as your policy page and there is NO statement indicating these are previous edition books.

I have also not received my second book via DHL.

I would appreciate you looking into this matter. At the very least you are false advertising.

Sandy:

We specialize in selling the previous editions of items. This is stated on our website and in your shopping cart at the time of purchase. In most cases the right previous edition will work for most classes and save you considerable money.

We honor a 30 day money back guarantee for all items.

Thank you

Sandy

ME:

Seriously? Did you even read my previous email?

Please provide a phone number to call.

What a joke! Just a scam."

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