Acting as Norton 360 Security Reports & Reviews (1)
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Type of a scam Tech Support
Your Order Information are as follows:
Order ID : 629LO09MAYG
Net Amount Paid : $ 349.99
Customer Number : kcgu480
“You were successful in purchasing our Norton 360 Standard Annual Plan. Your charge of $349.99 was processed successfully. Please note that it may take another 72 hours for this transaction to reflect into your bank statement.Auto Renew for your current plan is enabled.”
Get powerful protection, privacy, and performance now.
In case of any query or assistance to cancel your subscription, you can do that by contacting our
Customer Service: +1 866-339-0864.
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I attempted to cancel this subscription (which I don’t believe I had ordered), which ended up with them taking control of my computer. They duplicated my credit Union screen, showing they had mistakenly transferred this $2,000 amount, rather than just offering a refund of $350. They next blocked me from managing my own computer and froze my credit Union screen, so I wouldn’t know what my balance was! They indicated I should drive to the Northfield Target, purchase a gift card in the amount of $1,650, give them the number, then they would give me access again to my computer!
I called my credit Union to discuss this scam and also learned they had transferred money from my savings account into my checking account. This is very worrisome, as I had filled out a form for the “refund” with my name, address, birthdate and email address. When I was on the phone with the credit Union, they continuously called my phone. Not sure what next I can do.