AIKPRO.LIMITED Reports & Reviews (33)
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This is the same thing that happened to me. This company is for sure scamming. This is what you can do.. for a complaint with PayPal asking for a refund. Aikpro will then send you an item that will not be the item you ordered. However PayPal will close you’re case because they provided a tracking number. Don’t give up. Call PayPal and tell them to change the reason why you are reopening or refilling a claim is now because you didn’t receive the correct item. Aikpro will try to offer you a partial refund. I would not accept. Then PayPal will side with you but you will have to mail your item back to them which is the China address that will cost an arm and a leg. That’s the difficult part. PayPal will only give you $30 USD for shipping back to China. How I got my money back was by telling them that the address provided does not exist and the post office was able to verify. Good luck.
Pamela Warnock
Very difficult to contact ignored all messages until PayPal got involve, even the had to wait 6 weeks but received refund today.
Scammer's email [email protected]
Country United States
Type of a scam Credit Cards
Initial means of contact Not applicable
I need my money back. I will call my bank and let they know that was a fraud!
Dear customer,
As we checked your troubles, we sincerely want to help you.
We are deeply sorry that the item is unavailable now, so we are not able to resend it to you.
And we are sorry that we just can cover your returning fee that is not over USD8.
In this case, we provide you a solution if you don’t want to pay extra money or energy returning the item.
You can keep the item and we can refund you 50% of the order immediately.
Your patient will be highly appreciated, have a nice day.
Scammer's email [email protected]
Country United States
Victim Location WV 26554, USA
Total money lost $31.97
Type of a scam Online Purchase
Dear Customer:
Sorry, I didn\'t reply to your message in time.
We are very sorry for the product you received.
In order to express my sincere apologies and reduce your losses, we will refund 40% of your total order as compensation. You can keep the product without returning it.
If you cannot accept partial compensation and want a full refund, please return the item you received. When the company receive and confirm it is not damaged, we will issue a full refund.
It is very troublesome to return the product to China. You need to spend your time to send it out, and you have to waste a long time waiting for the product to arrive in China before you can get a full refund, so I hope you can consider me suggestion.
My response: Absolutely not, you will refund my full amount and send me a return shipping label for the return of the wrong items. It was your error and you are not charging me, the customer, a dime for your screw up! I have already contacted Capital One disputing this charge as well. I will not hesitate to report you to the Better Business Bureau as well.
Them again: ear Customer:
According to the full refund policy, customer need to return the product they received at their own expense and ensure that the returned items are not damaged in order to obtain a full refund. In addition, it will take 20 business days to receive the returned product and check for damage before we can pay the full refund. If the returned product is damaged, you will not receive a refund.
You may think that the seller should responsible for the return shipping cost, but PayPal does not explicitly require the seller to pay the return shipping cost. Therefore, the seller will not pay return shipping charges for this.
The cost of shipping the product back to China is basically $ 20 or more. Therefore, it is not a good choice for you to return and get a full refund, which will waste your unnecessary shipping costs.
I sincerely hope that this issue can be resolved quickly by negotiating partial compensation with you. However, I can only apply to the company for up to 55% of your total order as compensation for you. If you agree, I will refund you immediately.
If you still insist on returning for a full refund, I will send you the address of our company warehouse.
I hope you will consider my suggestion and look forward to your reply.
- AIKPRO.LIMITED, Monday, July 13, 2020 at 7:20:26 PM
Attached is a picture of the watches they sent. I also have screenshots (from scam report sites) of more complaints from other customers about this company with the same result.