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AIR-TRAVEL.CA

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AIR-TRAVEL.CA Reports & Reviews (1)

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I was looking to go to india to see my dying grandpa and i was searching frantically for a ticket online - An agent contacted me via whatsapp and offered me a ticket price which i was okay with and i asked them to get me that ticket, they got the reservation booked and made me check that reservation at the airlines website first ( etihard airways), and then they sent me an invoice with the payment details ( the invoice showed that they are part of ASTA members and with the membership number). They asked me to pay via remitly since its a ticket to india and its easier to book the ticket from that. This is my first time travelling and dont know what the process are and never knew that there are fraud in this too and tried to make a payment and it didnt go through and so ended up making the payment via western union. Once the payment was made they said that they will send me the ticket in 15 minutes, which they did not and so i complained to western union and asked them to stop the transaction which was unsuccessful. They ended up sending me a ticket next day.They sent me a ticket which the airlines said doesnt exist, and so when i contacted them back to ask abt it, they told me that i have to wait 24 hours. I check back after a day with airlines and was told that the reservation is there booked by the agency but not the ticket. i contacted these people again and they told me that there is system issue and to give them a couple of days. After couple of days i am not able to find even my reservation online so when i contact them they are not responding back to me. I asked them to issue the ticket or return the money back and they are not responding back to me at all. I contacted the ASTA to check about this agencies memebership and was told that they dont belong to asta and are violating their name. I have all the bank information that the payment was sent to and the fake ticket and invoice that they sent me. If there is something you can do for me please do. It is a lot of hard earned money.

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