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Airfare Scam

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Airfare Scam Reports & Reviews (19)

• Feb 16, 2025
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I bought a ticket from Vancouver to LA and $377.17 was deducted from my account but I did not receive the e-airlineticket in my email. I called them right away and the scammer said we'll send it to U by email 72 hours before departure date of March 23rd. I thought it was strange so I searched the name "BestFair Ticket "online and saw many reviews saying it was a scam. However they called me today feb.15.2025 and they spoke in broken and inaccurate English that I couldn't understand and they told me to send them the details and e-ticket by email but in the end I didn't receive the ticket or email. They are scammers.

However they called me today 15.feb.2025 and told me in broken English about a flight ticket to LA on March 23rd, so I told them to send me an email with what you wanted to say and that I would read it and reply to you, but they didn't send me an email either. I think this is a tactic scammers use. I hope everyone doesn't get fooled by scammers.

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- San Bruno, CA, USA • Jan 28, 2025
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Please note email address is my own email address. The scammer did not have an email address provided. In order to move forward with the report, email address needed to be entered, so I used my own personal email.

Airline tickets for 5 passengers bought online with bestticketfare.com. My own debit card was used to pay for the tickets. Total amount was debited from my account. No email sent for the reservation confirmation. Call was received from scammer on 01/20/2025, voicemail was left. However, when I called back, there has been no answer. Services/tickets was not provided. Payment completed.

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- Northfield, NJ, USA • Jan 21, 2025
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I was searching online for inexpensive airline tickets. I ran across BestTicketFare listed on what I thought was a reputable site, so I gave it a try. The prices listed were better than other sites I had checked so I booked my tickets. A message popped up that said my reservation was processing. It was taking forever so I called their toll free number and was directed to an agent. He said the reservation was directed to the airline but he couldn't give me a confirmation number yet. Then he told me that the fare I had selected was an emergency fare that didn't allow baggage of any kind and no online check in. He said I would need to upgrade to a regular fare. I said this is a scam, I'll cancel the reservation. He said that I would lose the money I had already paid. He told lie after lie. I'm embarrassed to say that I finally agreed to pay an upcharge fee, but thankfully my credit card company declined it as a suspicious charge. The scammer called me back and told me the upcharge had been declined. He asked me to call my credit card company and have them to approve it or use another card. I called the company and gave them the story. My credit card company said, what I had already asked my husband to do, which was to call the airline. The airline confirmed that it was a scam. My reservation and payment was all good with them. Very long story short- DO NOT USE BestTicketFare!

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- Mooresville, NC, USA • Jan 08, 2025
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Using *********** ****** *************** and possibly other ticketing web sites, I searched for a specific flight, time, date, and destination and this company "Cheapvuelos" was listed with the lowest fair, along with about 6 other recognized valid websites and travel services sites, all seemed fine and I booked a ticket with them on what should have been Delta Airlines. Once they received my payment and all other personal information needed including my CC Info, Birthdate, Sex, Street Address, and Etc., I never received the ticket! Instead I received an EMAIL and a PHONE CALL from a Mississippi phone number 601-779-8406, where multiple sales people tried to get me to agree to unrealistic and un-pubulished terms to receive a ticket. Seems at best they are selling a non-guaranteed standby ticket on whatever airline may have an open seat, at worst they are selling nothing and keeping hour money, either way, you won't be flying anytime soon, and one of the terms you must agree to is that you will arrive at the airport at least 5 hours prior to the flight you booked but didn't receive, and at such time you may possibly be or not be in a line to get a standby ticket on a non-specified airline, at a no-specified actual flight time and a non-specified arrival at destination time, with non-specified total flight time or actual number of stops and/or plane changes required! They then will also sell all your personal information to other nefarious companies whom inundate your phone and email with all kinds of other scams and spams....BUYER BEWARE, THEY ARE NOT A REAL TICKETING AGENCY, they all speak with foreign accents, 601 area code services 38 foreign countries, and most of their calls seem to originate from a cell phone located in Jackson, MS, 601-779-8406 plus other non-traceable no-callback type numbers, however, no origination data exists at any of the numbers there! AVOID THIS BUSINESS, it is not ScamPulse.com rated, Website has not been certified and actual web-sites vary during processes and contact methods, nor is there any real location, physical address, or valid web-site you can directly contact them through...TOTAL SCAM! You will need to cancel the transaction through your CC provider to avoid being billed (IMMEDIATELY DO THIS). They will keep pestering you to get approval of charges and acceptance of their unpublished and un-viewable upfront hidden secret conditions...DO NOT APPROVE ANY CHARGES , DO NOT ACCEPT ANY HIDDEN CONDITIONS (you won't know about them till after they have your CC and related info and you think you bought an actual ticket), DO NOT RETURN CALLS TO THEM (Most returned calls go directly to voice mail and no one is there to answer!) the rest of the call back numbers appear to go into a scammers use database for more illegal actions. DO RESPOND VIA EMAIL AND KEEP A COPY FOR YOUR LAWYER, MAKE SURE YOUR EMAIL RESPONSE SAYS "YOU DO NOT ACCEPT ANY OFF THEIR CONDITIONS, and YOU DO NOT AUTHORIZE THEM TO MAKE ANY CHARGES TO YOUR CC", since no ticket was ever provided, nor actually booked with any carrier, nor actually received or confirmed by the carrier)! No Ticket equals no product or service received and that's ILLEGAL! Buyer beware, you get what you pay for as usual, they are scamming people looking for a cheaper fair...good luck with that, if it looks like too good of deal compared to all other searched fairs, it's most likely a scam! DAMN!

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• Jan 03, 2025
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Placing a reservation for a flight and not receiving confirmation, followed by a phone call telling me I could not cancel the ticket, and could not purchase carry on luggage at all. They then tried to upsell me another ticket to include my luggage.

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- Huntersville, NC, USA • Dec 31, 2024
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Here is a site (https://www.reddit.com/r/Scams/comments/18tzpkm/metabestticketfarecom_is_a_scam...⇄ I found online explaining the same situation I went through with (bestticketfare.com). These people are from Indian and has a heavy Indian accent. Here is my situation and experience: I purchase flight tickets for 3 people through there portal. The total price came to a net total of $809.04 (269.68 per person). At completion of the online booking, I was given a Booking ID #57248 showing the itinerary details with no American Airline confirmation and passenger details with the fare details of $809.04 which was not reflected on my card charges. There were 3 charges that came through my CC that I can not confirm too which came directly from American Airline (301.01+1094.88+650.85 = $3,141.71). They did not send me my flight information at all to my email. No payment details were sent to me either but they sure were quick to charge my CC with these charges. When I saw the charges on my CC. I called my bank immediately and stopped payments and also reported fraud on my CC. I called AA directly and explained to them about the SCAM and charges that came through. What I found out from AA was that a ticket was purchased directly from their website, with an email address I could not identify or was it provided by me or associated with anyone I purchased the flight for. It looked like it was a madeup email address, however they used my credit card to purchase the flight booked through AA. This is why I was never sent the flight information because it was sent to a madup email address and not mine. AA cancelled the flight and refunded me. The weirdest part was that I originally purchased the flight from Jan 30 to Feb 03 but the flight they purchase from AA portal was from Jan 30 - Mar 03 2025. Then I begin to look online for reviews on this site and sure enough others were victims like me also. We need to put a STOP to this site. I don't know how many American citizens or people around the world they have done this too! This has got to stop!

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- Akron, OH, USA • Dec 27, 2024
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I made an airline reservation on cheapvuelos.com after browsing looking for an affordable flight that met my time requirements. At no point in the online booking process was I notified that this flight was discounted, non-cancellable, special, or restricted in any way. After submitting my information, I received a call from cheapvuelos that informed me of certain restrictions that made this flight unpalatable. They offered to upgrade me to another fare that would be less restrictive. This upgraded fare was double the price. At this time, I was notified that my original reservation was non-cancellable. This seems to me to be a bait and switch fraud scheme. By offering you a good deal up front, they then say you are committed to this fare while they then put unreasonable restrictions upon that reservation. When you protest that those restrictions are not doable, they offer you other options that are more expensive than other competitive airlines.

After a long conversation with a supervisor, I concluded that we were going in circles and disconnected the phone call. During this conversation, I repeatedly requested that I be shown where in the booking process I was notified that this flight was "special" or non-cancellable. He would brush off my concerns, saying he "did not have time to walk me through the process" or "we cannot go back in time". He would then proceed to get me to commit to this reserved flight or another option which was untenable for me.

Since then, I have received daily calls from cheapvuelos requesting I complete the booking process. To this point, I have not paid or been charged with purchasing this reservation. But, they continue to threaten that I am committed to purchasing this flight and may be charged higher prices if I do not comply now.

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- Great Mills, MD, USA • Dec 15, 2024
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Cheap Vuelos offer you to book a flight for $119.49 and waiting for the confirmation that I did not get. I call several times and was told they were waiting for the airline to confirm from them. So, they told me again to wait another 20 minutes, they will call me back. They did not call me back in the time frame. I call them and then they told me that there were not seats available. They were sold out. And I have to buy an upgrade ticket which was around $444.00. I did not ask for upgrade seat. They offer me a $119.49 seat that I paid with a credit card. which is not refundable in their police because those seats were sold out.

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- Pembine, WI, USA • Dec 14, 2024
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Me and my husband have been looking for cheap flights to bring our daughter home with her boyfriend and their sun and I happen to find best tickets fair.com so so I went on there. I entered all of my information that I needed for the tickets and it came up to $582. And change and ever since then, we've gotten emails and phone calls from this lady. By the name of Shelly Thompson and she had asked me to call her ASAP because of the reservation I had placed last night. I did so. I called her on 2 numbers. Nothe second number was 188405445 too, and she had stated that the tickets are a promotional deal. Did I know that? I like no. Your website stated nothing in regards of that being a promotional deal. So we continued With a conversation saying well, there's a few rules and limitations to this promotion. Ordeal. If you don't want to go with this deal, then you will need to add an extra 500 in something something change, leading us to it, being up to $1200 and more to bring our daughter, her boyfriend and their son home for the holidays she's trying to get us to change. Type dates and tell me that they can't have no Check-in's. No luggage, no terrians that the tickets weren't guaranteed that 11 seat was for sure, but the other 2 were not and so many different roundabouts to where we ended up calling American Airlines. We explained our situation and here we are. I am beyond irritated. We have lost money. We now have to go and change. All our banking app information. And still now they are still calling us.American Airlines was supposed to call and talk to these people.Figure out what was going on with all this but come to find out.They said that we were scanned and even after an hour of not hearing from them they are back calling us for more money

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- Willingboro, NJ, USA • Dec 03, 2024
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BOOKED ONLINE, THEN RECEIVED PHONE ADVISING OF RESTRICTIONS. HOUR LATER RECEIVED ANOTHER PHONE ADVISING TICKETS WERE NOT AVAILABLE FOR DATE/TIME WE SELECTED AND WOULD BE ON STANDBY. OUR OPTIONS WERE TO FLY FROM A DIFFERENT STATE, OR UPGRADE TICKETS. TOTALLY SCAM. I ADVISED TO SEND ME CONFIRMATION OF MY TICKET AT THE COST PROVIDED, OR I WOULD REPORT THEM. AND DECLINE ANY CHARGES ON MY CARD.

ADDRESS ON WEBSITE IS FLORIDA WITH 855 PHONE NUMBER. HOWEVER, THE CALLS WE RECEIVED ARE FROM CALIFORNIA.

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- Portland, OR, USA • Dec 02, 2024
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When trying to book flights I was offered this website BestFareTickets.com and a comparison option along with Expedia and others. When I clicked on it I was given what looked like a legitimate booking with Southwest Airlines. Once I made the booking I immedialty received a phone call from them stating there were additional stipulations on the booking, such as extra money needed to take any luggage. When I questioned the $300 higher fee, and stated I was looking at the actual airline's website that stated no extra baggage fee, they said it was a special stipulation for the lower airfare price. When I said I didn't agree and wanted to speak to someone further up in the chain I got transferred to another agent who now stated that one of my flights needed to be changed to a different carrier and now the price was even higher. When they sent me a confirmation it wasn't even mine.

Once I got off the phone, I had that sinking feeling. We waited and when our credit card company sent us a fraud alert, that's when we knew. All but one of the charges were declined by our credit card. That's when the harassing phone calls began. They came from Tampa, Pensacols, Miami and Boston. We contacted our credit card company and sent the charges to disputes. Then I contacted both airlines, got a full refund from the one and was able to cancel both flights and rebook directly through the actual airline. Lesson Learned. When I went online to see if Best Fare Tickets had any scam alerts there were many accounts just like mine. I hope something can be done about this fraudulent company. The cherry on top was when they sent a message stating if I left a 4 or 5 star review on the link provided, they would send my boarding pass. This was the link they gave me:

https://www.trustpilot.com/evaluate/bestticketfare.com Also here is the customer service number Thanks & Regards

Rhett Buttler

Customer Support

Contact : +1-888-405-4451

I hope this helps

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- Hayden, ID, USA • Nov 14, 2024
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Went online for airline tickets. Found what I wanted. Filled out the forms and sent off. Waiting for airline confirmations which normally comes minutes after booking a flight. Did not come. Called the number on the process payment I printed out. I was told the ticket you bought was a restricted fare. He said I could not take a baggage and had to seat in the back of the plane. Now I knew I was scammed. He connected me to his "supervisor" I was told I could upgrade to a baggage ticket for another $400. I hung up and called my bank shut down my card I put the flight payment on before he had time to process it. I got an email this morning outlining the flight information that is not even close. The whole email ticket confirmation was poorly done. I want to report them and hopefully shut them down.

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- Philadelphia, PA, USA • Aug 15, 2024
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This company advertised on Google's Cheapflights as "BESTTICKETFARE". I bought tickets for my round-trip flight for $974.78 then they called me to say that the seats I'd purchased were for no luggage or carry-ons, just the seat. They insisted that I could not cancel my reservation, that if I wanted to bring luggage on my 14 day vacation, I would have to go with a different group of flights that would cost me almost twice as much and at different times. They kept me on the phone insisting that I could not cancel until I just hung up. However, a few days later I received an email from BESTTICKETFARE that allowed me to cancel at the end of the page. A few days after I received a poorly arranged email stating that my reservation had been cancelled. Then, for about two weeks after, I received phone calls from BESTTICKETFARE, I hung up every time and haven't heard from them since.

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- New Philadelphia, OH, USA • Jul 23, 2024
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I made an airline reservation. I did not get an email confirmation, so I called the booking agent the next day. He told me the restrictions on my ticket. I still didn't get an email confirmation. I called the next day. I was told my ticket was cancelled by American Airlines. Cheapvuelos tried to sell me another seat that was $300-$400 more expensive than my original ticket. I believe both the booking agent and the airlines do this to sell higher priced seats. My money was refunded even though it was nonrefundable. It obviously left me with no ticket and I had to change my vacation dates.

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- Placida, FL, USA • Jul 02, 2024
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Best Ticket Fare .com is a total scam. They offer a cheap airline fare, then they do not book it with an airline. They call you and try and add fee's, charges, change airports, not honoring what was the ticket price. Threaten to charge you with non cancelable fees.

This is happening a lot right now, many people of social media reporting the scam. Please shut them down

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- Billings, MT, USA • Jun 22, 2024
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Was using google flights to track. this website popped up with kyak and other cheapfair o websites. i received an email and they even charged my credit card using united, their logo, website. the phone was different. my credit card company had a hard time disputing.

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- Middleville, MI, USA • Apr 02, 2024
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Purchased airline tickets for $702.00 and they charged my card $789.00. I called their 888 number and was told the 702.00 charge was a restricted purchase. No carry on, no luggage. In order to have luggage we had to pay an additional 195.00 each. They continually avoided my question as to why I was charged 789.00 when the agreement was for 702.00. Nothing was stated on the site that we would not be able to have a carry on or luggage. In order to get that we had to pay more money. I asked to speak to a manager and he was not helpful by any means. He claimed no refunds because the American Airlines would not reimburse them. After getting no where, except trying to get me to pay more money, I threatened a lawyer and then I hung up on him.

I called American Airlines to ask them questions about their policy about luggage and being charged all the extra fees. They asked what company I used to purchase tickets and I told them. They said they never heard of that company and it's not one they do business with. She told me to contact my Credit Card company. I have yet to see any tickets or itinerary sent to me or any confirmation email but yet they charged my card. Everyone I spoke to sounded like they were from India. I work for a financial institution and can't believe I fell for this. There are complaints about this company on Yelp with my same story.

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- Fishers, IN, USA • Mar 26, 2024
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I purchased 2 airline tickets to Jackson Hole, WY from Indianapolis, IN for United Airlines. The website said that someone would call or email in the next day or two with additional information. I figured that would be when I could pay for my luggage or choose my seats. When I spoke to the representative, she said that I could not add luggage or choose my seat. I wasn't surprised about the seat, but no luggage??? She said since the ticket prices were low, United would not allow me to pay for my luggage at the airport. So......unless I wanted to travel to Yellowstone National Park without anything, even a carry-on, I would need to upgrade my tickets, which were more than double the price. I could not get a refund. Definitely a "Bait and Switch". I canceled my credit card and so far I have not been charged. I just don't want to be sent to collections/

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- Allen, TX, USA
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I was forced to download an app called jetcost from skyscanner.com. After downloading the app I found a cheaper airline ticket to Europe from addontrip.com.

Something didn’t feel right because addontrip took the money from their website without transferring to Delta. Also I never received delta confirmation number or anything. I checked the reviews and saw the scamming tactics & block my card before they can charge it.

I am still surprised that even after so many complaints why are we not taking any actions?

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